While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Burbank,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
These people cheat customers. They put half the food of what other El Pollo loco restaurants put. Avoid these thieves.
CC
Cyndanyia Cole
Oct 12, 2026
5.0
I love Burbank! Born and raised there and when I come to visit I always hit up this location for the best quality food and great service. Easy access right off the freeway!
MH
Maddy-Henry Haruthunian
Sep 30, 2026
1.0
Either quality has gone down hill or this location sucks. The chicken meal is terrible. My fiancé and I both Ordered two piece thigh and leg chicken meals and the chicken was extremely dry and my leg had literally no meat on it so it was pretty much a 1 piece meal. The 2 salads we ordered had very little dressing so we didn’t eat those. We asked for flour tortillas and received 2 corn tortillas. Mac and cheese was gross and the mashed potato’s weren’t anything to rave about and the portion was very small. We didn’t eat most of the food because it just wasn’t good. If it wasn’t 9:45pm my fiancé and I would take the food back.
AC
Azdren Coma
Sep 25, 2026
1.0
The chips they served were stale and seriously smelled like dirty laundry. Disgusting. Ewww eew eww. Never again will I visit this location.
KR
Kathryn Ramirez
Sep 18, 2026
3.0
The drive thru takes a long time to put the order in. Always a 10 minute wait, at 7 pm. Usually 3 cars waiting to place order. Inside ordering is also a long wait. The food is hot when you get it.
What are the operating hours of El Pollo Loco in Burbank?
El Pollo Loco is open from 9:30 AM to 11:00 PM Monday through Sunday, except on Sunday it opens at 10:30 AM.
Where is El Pollo Loco located in Burbank?
It is located at 521 N 1st St, Burbank, CA 91502, USA.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services.
Can I order food online from El Pollo Loco?
Yes, you can order food online through their order URL: https://order.elpolloloco.com/menu/n-1st-st-w-magnolia-blvd.
Does El Pollo Loco have a drive-thru?
Yes, this location has a drive-thru service available.
Is there free Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco offers free Wi-Fi to customers.
What nearby dining options are close to El Pollo Loco?
Nearby dining options include Hooters of Burbank, a popular American bar and restaurant, and Zono Sushi, a Japanese sushi restaurant.
What nearby places can I visit before or after dining at El Pollo Loco?
You can visit The Local Salon for beauty services or enjoy some time at Rockin' KIDS Burbank, an indoor playground and party center, nearby.
Are there shopping options near El Pollo Loco?
Yes, nearby you can find Macy's department store, Ashley furniture store, and several clothing stores including Vans and Fashion Q for a variety of shopping needs.
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