Charleys Cheesesteaks

Reviews

• LD

  luna diamond

  May 10, 2026
  5.0
  Best place to get food on my lunch break! Everyone is always so nice, food comes out fast and always hits the spot! Pricilla was amazing and super kind during my visit!
• TD

  tina Dakhili

  Nov 29, 2025
  3.0
  Food is amazing but service is so terrible. I ordered my food and the guy that took only order forgot to give me the drink. I got my food but there was no tray? I had a big order so I had to go back and forth. The guy didn’t even apologize. I asked for my drink and he sent me back to the register. There was a heavy set lady there and she gave me so much attitude. The original guy that took my order came out and apologized but the lady was just starting at us. They weren’t busy at all, where all th other food places were packed!
• LM

  Lance Moran

  Jan 1, 2020
  1.0
  This place is a rip-off. Premium prices and poor service. They did not fill my Coke all the way up. When I asked them to top it off was meant with attitude. The gentleman that was in line with me asked them to top his fries off. My advice is to eat before you arrive or leave and eat somewhere else. 😠
• MB

  M B

  Sep 11, 2018
  1.0
  Horrible customer service! Ordered my cheesesteak with no peppers and was very clear that I wanted meat and cheese only. When receiving my order, the sandwich had peppers. I told the cook, Josue, who was not wearing a name tag, that I wanted no peppers. He rudely asked, " so you want me to remake it?" There happen to be a meat and cheese sandwich next to him. Rather than giving that one to me since I ordered first, he made other orders before getting to mine. I was there at least 25 minutes from beginning to recieving my 2nd sandwich. Upon getting my sandwich I asked for mayo in a container to go. To my dismay, he looked at me, sighed and blatantly ignored me. I finally asked if he can just put the mayo on the sandwich. Visibly annoyed, he took the sandwich and put mayo on it. I told him he needs to improve on his customer service and he in a careless tone said, "ok, have a good day". I asked William, another employee, what the cook's name is and William said he was new and didn't know. Not sure who he was trying to fool since there are only 3 employees. I demanded a refund from the cook and asked his name. He told me Josue. I realized he must have been one of the head employees because he was the person who refunded me. Then once he walked away the cashier came up to me and wanted to hand me a punch card as if I would come back. And no, it wasn't for anything free for those reading. He was being audacious. The 3 huddled together and began talking and smirking as I left. I felt as if I was being mocked. I will not eat here due to Josue and the other employees' poor mannerism, extreme rudeness and disrespect.

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