While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Big Bear Lake,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Ok food. The cashier forgot to get us our cups and once served our sides.
JM
jesse molloy
Sep 14, 2026
5.0
For the past couple years that I’ve been coming here I’ve marveled at how this El Pollo Loco has the most polite and pleasant staff of any drive through chain I’ve ever been to. Food is always great too. But every time I drive away I’m like “gosh darn those are nice people”
Highly recommend for the great food and the pristine example of how to engage the public with genuine decency. And again, this review is a couple years over due.
DS
dharuv sharma
Jul 27, 2026
5.0
Best ever food and service in town
KC
Kan C.
Jul 25, 2026
5.0
Chicken look so good. Better than others location
LF
LIFELONG FIT
Jul 19, 2026
5.0
Came here for the first time Sat 7.18.26 approx 8:30pm. The cashier Sourav S. was very welcoming, helpful with the menu and super sharp! The food was superb. Thk U for hiring great employees and having great food.
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