iScream handcrafts their ice creams and sorbets in small batches using only the freshest, highest quality ingredients including organic dairy from Straus Family Creamery and organic fruits from local farmers’ markets. They also make their own hot fudge, caramel sauce and fresh baked waffle cones.
The rotating flavor list offers the best of each season. Offerings include classic flavors, seasonal fresh fruit flavors as well as some more creative combinations. Some of the flavors you will find at iScream are: dark chocolate, cassis, saffron, Madagascar vanilla, sea salt caramel, cookies ‘n cream, maple walnut, Meyer lemon, blackberry, mandarin orange, fresh strawberry, cardamom orange, rose, Thai tea, marzipan and honey lavender.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.