Papa Johns Pizza

Reviews

• KG

  Karina Gaytan

  Apr 21, 2026
  1.0
  They gave my food away to some stranger without confirming information. And I got charged. Manager could didn't care and wasn't helpful
• VV

  Viola

  Feb 26, 2026
  1.0
  糟透了，有夠鹹。不合理。看起來是故意多加很多很多的黑胡椒鹽粒。
• YL

  Yasmin Lasam

  Feb 22, 2026
  5.0
  Good
• FR

  Fabie Rueda

  Feb 13, 2026
  1.0
  This store is TRASH! The manager “George” and the another woman who was there 2/13/26 @ 430-4:45 are completely clueless on customer service. I ordered a pizza online . I specifically input carry out and for 7:30 pick up time. As soon as i paid, it said they were making it now. I did not want it for now. I wanted it for 7:30. As soon as i saw, i called the store. I was on hold for 15 min. A gentleman answered, i let him know my situation. I gave him the name under the purchase. He said it was already out for delivery and can not cancel. Already frustrated, i told him what do you mean. It clearly says carry out. Im picking it up.. He wasnt “able to cancel” Then i ask for a a manager. He put me on hold and then said the manager wasnt there and to call back . And as i was taking he hung up on me. I called back. A lady picked up. She told me the same thing. My order was being delivered and something regards to doordash. Told her again. What do you mean. I ordered it online through papa johns . I put carry out which means i am picking it up. I put for 7:30. Not 4:30. Told her i was speaking to a gentleman and he hung up on me as i was still talking to him. Tell me why she says hes the manager.. So he lie about the manger not being there. He was the manager… Already angry with this back and forth i asked for his name. She did not to provide it. She kept putting me on hold. She said he did not want to provide it. I asked again. She said she did not want to get in trouble. And i told her i need his name to file a complaint. Either she can give me hers or his. Thats when she said the name “George” . Idk if thats his name. But shitty customer service. I worked in retail/customer service. That wasnt it. Papa johns, go back and train them to do better. And this is why i never ear here. This is why i go to dominoes . Better customer service and they don't have roaches in their building like papa johns. Got an email from the GM and he hates criticism. Blamed me for a glitch on their end and their store employees horrible customer service.

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