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El Pollo Loco

4.1
(657 reviews)

Business Details

4000 Coffee Rd, Bakersfield, CA
93308, United States
(661) 213-4245

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Bakersfield,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Accepts checksAvailable
  • Drive-throughAvailable

Location

El Pollo Loco
4000 Coffee Rd, Bakersfield, CA
93308, United States

Hours

Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM

Reviews

4.1
657 reviews
5 stars
362
4 stars
147
3 stars
49
2 stars
34
1 star
65
  • MM
    Marty Melendrez
    Aug 27, 2026
    5.0
    Great chicken 🐔 😋
  • GS
    Gerardo Sotelo
    Aug 15, 2026
    5.0
    Muy rico
  • JA
    janet alvarez
    Jul 27, 2026
    5.0
    El pollo loco always makes me satisfied.
  • LA
    L A
    Jul 14, 2026
    5.0
    5 STARS IS NOT ENOUGH IM NOT EXAGGERATING YOU GUYS ARE THE BEST
  • BS
    Bryan S
    Jun 28, 2026
    1.0
    This was kind of the final straw for me. I don't know if it is just this location, but I have had pretty consistent bad service here. I'm a rewards member, if that makes any difference. I keep coming back because it is sort of the healthiest quick option that is close to my house, but this might be the last time. They pretty consistently get my order wrong (seriously somewhere between 30-40% of the time if I had to guess). They also always seem to be "running out" of chicken and having to grill more. At the very least, they will normally tell you that there is going to be a wait in the drive-thru due to this, but today I waited in line for nearly *30* minutes with only one person ahead of me. I literally had to call the restaurant to see if they could send the guy through to a parking space so I could at least leave the drive-thru. They had *surprise* run out of chicken again but didn't bother telling us or sending the guy in front to a parking spot. As I was on the phone the two people behind me left the line without getting their orders, so I was able to reverse and leave. I normally don't like to do this stuff. I worked retail and food service for years when I was in college and I know it's a tough job and customers can be awful. I've barely even reviewed anything on Yelp but this location is getting ridiculous. I've never experienced such consistently bad service at a single place in my life.

Frequently Asked Questions About El Pollo Loco

What are the opening hours of El Pollo Loco in Bakersfield?

El Pollo Loco in Bakersfield is open daily from 10:00 AM to 10:00 PM.

Where is El Pollo Loco located in Bakersfield?

El Pollo Loco is located at 4000 Coffee Rd, Bakersfield, CA 93308, USA.

Brand Certified Facts from El Pollo Loco

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Certified October 11, 2026Yext Knowledge Graph
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