While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Bakersfield,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
They force you to use their machines to order but then don’t pay attention to those orders. They only fulfill the drive thru orders. Had to ask them about our food after 20 minutes and they had completely ignored our order u til then. It still took another 10 minutes to finally get our food.
RH
Riki Harrison
Apr 13, 2026
4.0
Delicious
LZ
louis zarazua
Mar 18, 2026
1.0
Bought an original pollo bowl earlier. Got home and it had no chicken in it. Good job pollo loco.
ML
Marvin Long
Mar 12, 2026
3.0
We love El Pollo loco but last night me and my girl ordered a tostada salad We both got one and our stomachs are all tore up even after we ate it last night our stomachs were messed up and they're still a little messed up today not good You make your decision of what you want to do
SS
Scott Steele
Mar 11, 2026
1.0
The size of the chicken is the smallest pieces you will ever get. A shame 47$ for legs smaller than wings.
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