While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Bakersfield,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
They got rid of the $12 8-piece meat only meal on the menu. Not paying $20 for 8 pieces of baked chicken so I guess I have no reason to go there.
CD
Carl D
Apr 10, 2026
1.0
Ya antonio needs to learn some customer service literally makes me not want to bother even coming here anymore and How about have another person working the register instead of having 3 self service kiosks employees seem brain dead today usually I have a good experience maybe its the younger staff this is the best one in town in my opinion but today the service sucked zero courtsey no thank you have a good day nothing also dont like having to repeat myself when I tell you a very simple order and I have to tell you 4x what I want also fix the soap dispenser in the men's restroom ill make this a 5 star if I see some improvement on my next visit went from 5 star to a 3 star now down to a 1 star i probably wont return here after multiple unfriendly visits
ES
Elizabeth Smith
Mar 11, 2026
2.0
I found the chicken was a little dry and for the price I don't know it wasn't that good
AA
AMANDA
Mar 5, 2026
3.0
The food is usually good. Service wasn't anything special not very welcoming.
What are the operating hours of El Pollo Loco in Bakersfield?
El Pollo Loco in Bakersfield is open from 10:00 AM to 10:00 PM on Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Does El Pollo Loco in Bakersfield offer delivery services?
Yes, El Pollo Loco in Bakersfield offers delivery services for your convenience.
Can I order food from El Pollo Loco in Bakersfield through a mobile app?
Yes, you can order food using the El Pollo Loco app, available at https://apps.apple.com/us/app/el-pollo-loco-loco-rewards/id1138437561.
What type of cuisine does El Pollo Loco in Bakersfield specialize in?
El Pollo Loco specializes in authentic Mexican cuisine, with a focus on fire-grilled chicken and handmade sides like guacamole and salsas.
What payment options are accepted at El Pollo Loco in Bakersfield?
El Pollo Loco accepts American Express, Visa, Discover, and checks as payment options.
Is there a drive-through available at El Pollo Loco in Bakersfield?
Yes, El Pollo Loco in Bakersfield has a drive-through service for easier and quicker orders.
Where is El Pollo Loco located in Bakersfield?
El Pollo Loco is located at 2661 Mt Vernon Ave, Bakersfield, CA 93306, USA.
What coffee shops are near El Pollo Loco in Bakersfield?
There are Starbucks locations nearby El Pollo Loco where you can enjoy a coffee before or after your meal.
Are there other Mexican restaurants close to El Pollo Loco in Bakersfield?
Yes, nearby Mexican dining options include Del Taco and Ajua, offering a variety of Mexican food choices in the area.
What other food options are available near El Pollo Loco in Bakersfield?
Nearby food choices include Panda Express for Chinese cuisine, Cold Stone Creamery for ice cream, and Jack in the Box for fast food burgers.
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