Brand Certified
El Pollo Loco
4.3(535 reviews)
Certified by El Pollo Loco • May 17, 2026
Business Details
1 W Duarte Rd, Arcadia, CA
91007, United States
Certified by El Pollo Loco • May 17, 2026
(626) 445-5456
Certified by El Pollo Loco • May 17, 2026
https://restaurants.elpolloloco.com/ca/arcadia/1-w-duarte-rd
Certified by El Pollo Loco • May 17, 2026
About
Certified by El Pollo Loco • May 17, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Arcadia,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
Location
Certified by El Pollo Loco • May 17, 2026
Hours
Certified by El Pollo Loco • May 17, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 9:00 PM
Reviews
4.3
535 reviews
5 stars
328
4 stars
107
3 stars
53
2 stars
15
1 star
32
- PWPeter WrateMay 9, 20262.0Dont order drive thue. It happened before and I thought I will give them another chance to prove me wrong, but again all three pieces were dry, over cooked. I will only eat inside were I can take it back to the counter.
- CBCarly BaldezApr 20, 20261.0Cuidado con el personal me atendió una señora llamada Juana S.muy grosera y déspota solo porq le dije que el pollo estaba muy seco y la caja estaba hasta fría cuando otras veces q compro la caja se siente hasta caliente porq es de plástico resistente Pero lo tocaba estába súper frío y seco el pollo cuando lo pedí jugoso me respondió muy grosera lo quieres crudo?al igual llamo a otra mujer y se está an burlando,solo dije está bien dame el pollo y noe lo daban solo se burlaban lo malo q ya lo había pagado no me podía ir sin el pollo😢
- URUriel RodriguezApr 16, 20265.0Exelente atención. Y muy bue modo especial mente del manager
- MHMarielos HernandezApr 8, 20261.0Malísima atención al cliente. Estaba esperando mi orden mientras las empleadas hablaban de los demás. La señora Natalie es muy mal hablada y su aspecto se ve muy sucio y desagradable.
- LTLila ThompsonApr 8, 20265.0This place is better than other el pollo locos. For one, the sauce is not diluted. Some other el pollo locos add ice to their salsas as the day progresses so it stays cold but... it also gets more watery. This place keeps it in the fridge. Chicken are ingredients are usually fresh, although occasionally they're not. Sometime it's the tomatoes or onions, but other than that..... it's a nice and good friendly place. Nice people like Julissa who works there
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Arcadia?
El Pollo Loco in Arcadia is open every day from 10:00 AM to 9:00 PM.
Where is El Pollo Loco located in Arcadia, CA?
El Pollo Loco is located at 1 W Duarte Rd, Arcadia, CA 91007.
Does El Pollo Loco in Arcadia offer delivery services?
Yes, El Pollo Loco offers delivery services to its customers.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Check, Discover, and Visa as payment options.
How can I place an order online for El Pollo Loco in Arcadia?
You can place an order online through their official ordering website at https://order.elpolloloco.com/menu/w-duarte-rd-s-santa-anita-ave.
What type of cuisine does El Pollo Loco specialize in?
El Pollo Loco specializes in Mexican cuisine with a focus on fire-grilled chicken and authentic Mexican entrees.
Are there any nearby tea or bubble tea shops close to El Pollo Loco?
Yes, nearby tea and bubble tea shops include Tea Brick, Honeyboba, and Tan-Cha, which you can visit to enjoy a beverage before or after your meal at El Pollo Loco.
What nearby services can I find around El Pollo Loco for health and wellness?
Nearby health and wellness services include U Plus Fit yoga and Pilates studio, Longevity & Performance Institute for physical therapy, and various dental groups such as 21 Dental Group and Smilee Dental Group.
Is there a coffee shop nearby to El Pollo Loco in Arcadia?
Yes, Joker's Koffee is a nearby coffee shop and cafe where you can enjoy coffee or a light meal near El Pollo Loco.
How can customers contact El Pollo Loco via email or phone?
Customers can reach El Pollo Loco by phone at +1 626-445-5456 or email at epl3465@eplfranchisee.com.
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