Chipotle Mexican Grill

Reviews

• BK

  Bella Kenwood

  2 days ago
  2.0
  There’s a lot of things wrong with this chipotle. You can clearly tell the workers and even management hate their jobs. One of the managers was texting their manager group chat right in front of me instead of ringing me up and said out loud that she was getting mad at the other managers in the chat. She snapped at an employee when he asked her for help grabbing a spatula. The employees that were actually working on the line kept running out of items and asked her for help in restocking and she ignored them. How she got into management with that attitude I have no idea. I hope she and her bosses see this and realizes that she should not be a manager in customer service. I don’t care what your title is you don’t treat people poorly.
• SS

  S S

  Jun 9, 2026
  1.0
  Got there a full half hour before closing and employees had already put the chicken and rice away and wouldn't bring it back out so couldn't have any. I get closing up 5 minutes or so before close, but 30 minutes is ridiculous and just losses business.
• DE

  Daniel Eichar

  May 25, 2026
  1.0
  You want me to pay $13 for a burrito that is tiny, receive a free attitude, and eat in a dirty restaurant like I’m lucky to be your customer??? Nope! There is Mexican food on every corner in California. The guy that made my burrito looked like you were whipping him in the back before he came out. He looked so miserable to be there and then he was scooping each ingredient like he has a financial ownership stake in the company. This is getting really old getting treated this way, by choice let me add. I’ll pass next time and go eat real Mexican food literally on every single corner.
• JB

  Jasmin B

  Mar 21, 2026
  1.0
  I’ve gone to several chipotle locations and this is the very first one that skimps out on the food portions! The servers wouldn’t even dare to fill up the serving spoon for rice, beans, protein, or even the toppings. The servers didn’t even give us a good scoop of sour cream, instead, they dipped the spoon in the sour cream, spun it around to get all the excess off and only drizzled it in the bowl. We had to get extra extra of everything to get at least half the normal serving and even then, our bowls were quite empty. Ultimately disappointed with this location - paid for extra everything and the serving size still resulted in less than half the portion of what a normal bowl would be at a different location in Corona or Riverside. Several customers after us were also in agreement with how ridiculously small the portions were.
• SC

  Sam Chen

  Mar 13, 2026
  2.0
  I am posting this publicly because the experience I had this week at this Chipotle Mexican Grill location raises serious concerns about both management and food safety. On Tuesday night I was double charged for my order and had to return on Wednesday to correct the issue. Then on Thursday night I was charged incorrectly again, this time for a side of guacamole with a quesadilla. When I politely asked the manager—who was also responsible for the double charge earlier in the week—whether he could comp the guacamole as a courtesy given the repeated inconvenience, he refused. The operational issues did not stop there. When I visited Thursday evening, there was no line and I was the only customer in the restaurant, yet the service was still extremely slow. Despite this, the location had already run out of steak during the dinner rush, which is surprising given the simplicity of the menu and suggests poor inventory and shift management. More concerning were the sanitation and food handling issues I observed. There was visible food spillage throughout the serving area, staff were interacting with customers in a brusque and unprofessional manner, and I saw employees handling food with visible open cuts or sores. That raises legitimate concerns about whether basic food safety protocols are being followed. Between repeated billing errors, extremely slow service in an empty store, running out of core menu items, and the sanitation concerns I witnessed, this location appears to be experiencing serious management and operational breakdowns. I hope this review prompts district management or corporate oversight to take a closer look at this store, because what I experienced this week falls far below the standards customers should expect.

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