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Jimmy John's Sandwiches
Brand Certified

Jimmy John's

4.4
(17 reviews)

Business Details

16427 Cactus Rd., Surprise, AZ
85388, United States
(623) 400-1697

About

Sandwich RestaurantRestaurant Delivery ServiceTake Out RestaurantCatererFast Food RestaurantHome Meal Delivery ServiceDeli
Sandwiches made with hand-sliced meats, fresh veggies and bread that's never more than 4 hours old. Freaky Fast® makes it Freaky Fresh.® Order online for delivery or pick up.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Jimmy John's
16427 Cactus Rd., Surprise, AZ
85388, United States

Hours

Monday11:00 AM - 9:00 PM
Tuesday11:00 AM - 9:00 PM
Wednesday11:00 AM - 9:00 PM
Thursday11:00 AM - 9:00 PM
Friday11:00 AM - 9:00 PM
Saturday11:00 AM - 9:00 PM
Sunday11:00 AM - 9:00 PM

Reviews

4.4
17 reviews
5 stars
12
4 stars
1
3 stars
3
2 stars
0
1 star
1
  • KN
    Kylie N
    3 days ago
    5.0
    My husband and I stopped in for dinner tonight and had such an amazing experience. The second we walked through the door, Dallas’ customer service stood out immediately. He greeted us with so much enthusiasm and kindness, brought our food out with such a positive attitude, and even wished us well as we were leaving. It may seem like a simple thing, but Dallas truly made the experience of grabbing a sub feel special. The food was great, but his energy and genuine kindness were what made the visit memorable. Employees like him are hard to come by, and he absolutely deserves recognition for the way he treats customers!
  • ML
    Matthew Leach
    May 11, 2026
    3.0
    The store is as normal as any other JJs. However, as soon as I walked in the music was so loud I couldn't hear the cashier. I had to repeatedly ask him to repeat himself. He was very polite but it seems like he was only polite to get a tip. My rule is, unless you're delivering me my food, you're not getting a tip. I'm almost certain his mood changed when he saw I didn't tip. The sandwich wrappers were covered in mustard and he placed a bag next to the sandwiches as if to say, "No tip? Do it yourself then." Not sure if come back again.
  • CH
    casey hillman
    May 10, 2026
    3.0
    Usually pretty good; two common issues though: 1) Its 50/50 if they remember the bottled drink when ordering. Sometimes it is already in the bag (for pickup/delivery) and sometimes it is not. 2) Mayo on the Vito. Vito ingredients shows mayo is not standard but can be added. Customization shows no-mayo but they still keep putting mayo on it. Frustrating.
  • KW
    Kacey Walker
    Apr 27, 2026
    5.0
    Dining here is fine, good food - but Dallas is what makes this location amazing! Super kind, humble guy and made my whole time there so enjoyable. Just really wanted to give him props and hopefully his manager lets him know he's appreciated and doing a really wonderful job!
  • BD
    Brandon Devahl
    Apr 26, 2026
    1.0
    I have ordered here 10 times over the last month every single time I request no onions every single time they put onions on them finally had enough and called to have a sandwich remade girl that answered the phone could’ve cared less didn’t affect her one bit. what a lazy staff mismanaged crew.

Brand Certified Facts from Jimmy John's

This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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