Bank OZK

Reviews

• JL

  Judy Leach

  Jul 10, 2026
  5.0
  I’m doing this for my sister Gloria Hoover. If you’re looking for a bank with curious respectful service. I like dealing with the same people with my best financial needs at heart. Go check out OZK
• BJ

  Bob Johnson

  Jul 7, 2026
  5.0
  Mitch and Stefanie have guided us through many financial arrangements. Both of these bankers are very knowledgeable, courteous and personable.
• KK

  Karen Koehler

  Jun 9, 2026
  5.0
  It feels like coming home when I enter Bank OZK. The staff welcomes and works to meet my needs, but it's not just me. They welcome every customer and treat them with kindness and respect. It's a pleasure to bank with OZK
• ES

  Elizabeth Staeheli

  Apr 15, 2026
  5.0
  I have had excellent service at OZK. I'm treated like a neighbor or a friend not just a customer.
• JJ

  Joe Joe

  Dec 3, 2021
  1.0
  Absolutely a horrible experiences with this financial institution. I went to this branch asking for help in regards to help securing / closing my mom's checking account due to her passing away. I asked for help because I didn't know the process on what to do. I had a certified death certificate in hand (the funeral home director said to lock down accounts due to fraud). I was asking for advice on what we needed to do to prevent fraud or anything. I was told by the acting branch, "I noted the account". She made a copy of the death certificate and a copy of my driver's license. I kept asking what do we / I need to secure the account? All she kept saying is," I noted the account". She finally said if need something we will contact you. I personally have had a checking account with BOK since approximately 2008 and I was treated like this? THIS WAS DISGUSTING!!!!! All I wanted was advice and help, nothing more, nothing less. I was under the impression your bank was supposed to help you with your financial needs? I WILL BE SHUTTING DOWN MY ACCOUNT AND MOVING MY ACCOUNT!!!

Frequently Asked Questions About Bank OZK