Bank OZK

Reviews

• WW

  W

  Jul 26, 2026
  5.0
  I've been banking here with certificates for years but the exceptional service from Kacey Roberts and the team there have made me change everything over. I am truly for cared for and seen which has taken me by surprise for a bank! Don't even step foot in another bank. The coffee selection could be better.
• BB

  Blond Barnbratt

  Jan 11, 2024
  1.0
  If I could give this bank a negative rating I would. I was trying to get to crossover because they are open on Saturdays and my mail lady was late so I did not make it over there. So I call the bank on Monday and spoke to Donnie jerk Nick told him I was trying to get the check in so I did not get hit with fees. He said we are not going to help you. I said maybe , I should look at a different bank he Yes you should. Finally I got the manager and She said that she understood what I was trying to do . And as a courtesy she would wave the 2 ov drafts. I said ok ty she said call me in middle of the week and we will get this taken care of. So I get this girl whom has nothing to do with this nor the branch manager . Telling me a Long speech about what ever . So I ask again. I want to Speak to the manager. Oh she’s busy or she out of the office. I said can you have her Call me on Monday She said yes. Well today I got nick and same thing we are not going to do anything and I said have your Manager call me today. This use to be an amazing bank friendly Caring go the extra step for its customer . Not any more they are as bad if not worse Like Bank of America. We are looking at other banks and avoid this one at ALL COST!
• RR

  Ruby Rose

  Sep 21, 2021
  5.0
  Jordan needs a raise she helped me out so much with a predicament I had. She got it fixed right away. So appreciative.
• TR

  Tommy Reddick

  Apr 14, 2020
  5.0
  Just wanted to say thanks to Trish and Jason at the Wedington branch for making PPP process go so smoothly. Thank you!

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