Assisted Living FacilityHome Health Care ServiceRetirement Community
Edgewood Castle Hills (formerly Brookdale) is a cozy 55-bed Assisted Living community, located near Pierce Park in northwest Boise. We offer an enhanced version of home by providing on-site care, services and amenities that facilitate independence and convenience. Plus, our residents also enjoy the benefit of having on-site Therapy Services, Home Health and Hospice provided by Edgewood’s healthcare services divisions, CaringEdge and All Care.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.