We had the worst experience with them the very first day of school for my 2 years daughter. When I picked her up there, it was the easiest thing to enter the classroom and my daughter was crying unattended with any adult by the door.
Horrible place.
MM
M
Mar 29, 2022
1.0
Up most unprofessional business owner I’ve dealt with Teresa. Went in yesterday 3/29/22, Teresa was in the lawn didn’t want to talk to me had me give my number so that she can call and speak with me. No call, I come in this morning to speak with hopefully having my son in just for one day since his normal daycare was closed for personal appointments. I understand her policy 100% people are ignorant and will burn people. But at the end of it all she told me that I needed the day fee, and she doesn’t serve lunch so I would have needed that as well. I stated well that’s why I was waiting for your call so I can be well prepared, and she just went from professional to rude, well you can’t expect me to just watch him and provide care, I can’t even take him anyways this isn’t going to work. you can’t expect me to drop everything and take care of you. That is not at all what I’ve expected just a call from yesterday as I was told so I would have been better prepared and if no services could be provided it was mentioned yesterday on the call that I was waiting on from the owner Teresa, I told her it’s unprofessional to not have called and tell a parent you have no room or even just tell them while walking past you in the lawn instead of ignore their existence, She swears it’s not unprofessional that’s why she didn’t call or at least tell me as she was standing in the front lawn instead of not acknowledging the parent. 5 seconds of I’m sorry we can’t take him or a 5 minute call to say sorry we can’t take him would have been better than the rude I’ll take him to well I don’t have room within the matter of minutes …. She may not be a bad provider to your children but the communication is unprofessional and rude…. Maybe I should have took the ignoring as a sign instead of expecting people to just be a decent person over all.
RC
Rich Carden
Aug 25, 2019
1.0
My grandson was asked to leave because of ongoing problems yet nobody expressed those problems to his parents. The lack of communication cost him a great deal. He no longer gets to hang out with his friends. It's a sad situation that could have been avoided.
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