Harmony at Savannah

Reviews

• AG

  amy gaster

  Mar 21, 2026
  2.0
  I’m writing as the daughter of a current resident who has resided in independent living at Harmony of Savannah for over 3 years. My mother enjoys her neighbors, her apartment, and some of the social events. The building and grounds are nice, and the staff themselves are kind people doing their best. Unfortunately, the services promised during move‑in have not been delivered. Housekeeping has been inconsistent for three years and completely absent this year, despite being included in the rent, which increases annually. Staff turnover is constant, maintenance and food quality are hit or miss, and transportation is very limited. Weekend staffing and activities are minimal, leaving residents to organize their own community life. Communication from management and corporate is poor. Emails about rent increases or other matters go unanswered, directors come and go, and concerns raised by the residents’ council are mostly ignored. Recently, the entire independent living floor was even placed on an “ice cream restriction,” which felt disrespectful to adults paying $3,500–$4,500 a month. My mother has made the best of it and loves her community, but families should know that the amenities and services do not match what is promised during the sales process. Harmony has potential, but until leadership follows through, the experience remains disappointing.
• MO

  Marion Ordway

  Mar 18, 2026
  5.0
  My first Christmas at Harmony@Savannah! My one bedroom apartment on the first floor is wonderful. Able to walk my ShihTsu, Chip on the paved walking paths, right off my porch! Staff is incredible, dinners delicious ( desserts, maybe, a little too good! Lol. Always something to do, from activities within the building to the many outings to supermarkets, malls, restaurants on Harmony’s transportation. Lovely new friends❤️
• PS

  Paula Schott

  Dec 1, 2025
  5.0
  Much good fellowship: pleasant staff. Dining room is top notch. Housekeeping is non existent.
• CM

  Caroline Moore

  Mar 30, 2025
  1.0
  I would not recommend this facility to anyone who requires even a moderate level of assistance. The lack of compassion and kindness that can be shown to residents when they ask for help is abhorrent. It is difficult for people to lose their independence and asking for help can be so hard as the aging process progresses, so to be met with the kind of attitude that makes these residents feel like a burden when they need help getting out of bed, puts them at risk of falls when they don't feel comfortable asking for help. The morning staff recently has forgotten to deliver breakfast to my family member multiple times, though they ensured they ate their breakfast, and when they finally got around to it, there is not ample food left. I'm a Physical Therapist who practices primarily in the geriatric population and I work in Assisted Living facilities. This is not a place I would recommend any of my patients to transition to as their needs increase. Lastly, ALL of these concerns have been communicated to management on multiple occasions and nothing has changed. So despite the cordial responses on negative google reviews, it is clear that the standard of care is set and accepted here. When looking for a facility for your family member, I recommend looking not at amenities or activities, but how the staff interacts with and treats the residents and family members. No amount of brunches or shopping trips can make up for a lack of kindness and compassion for your loved one.