MedBank helps eligible patients access large pharmaceutical company Patient Assistance Programs to obtain free medications. Referrals are accepted from physicians, hospitals and social service agencies by fax or mail. MedBank also operates on site services at several area clinics.
MedBank staff and volunteers assist each patient in completing an application for each individual prescription. After applications are signed by the patient and physician, MedBank submits all forms to the appropriate pharmaceutical companies. Each company will send the select medications to the physician’s office, where the patient may pick them up in as little as 10 days. Although MedBank does not provide emergency services, patients released from area hospitals
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.