Brand Certified
TheKey - Senior Home Care
4.8(64 reviews)
Certified by TheKey - Senior Home Care • Sep 20, 2026
Business Details
4600 Roswell Road, Atlanta, GA
30342, United States
Certified by TheKey - Senior Home Care • Sep 20, 2026
(404) 998-5228
Certified by TheKey - Senior Home Care • Sep 20, 2026
https://thekey.com/locations/georgia/atlanta?utm_source=ExtNet&utm_medium=Yext
Certified by TheKey - Senior Home Care • Sep 20, 2026
About
Certified by TheKey - Senior Home Care • Sep 20, 2026
Home Care AgencyHome Health Care Service
For over 20 years, TheKey Home Care has provided trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey Home Care provides service 24/7—during holidays, weekends, evenings and overnight. Call us today to see how TheKey Home Care can improve your loved one's quality of life.
Location
Certified by TheKey - Senior Home Care • Sep 20, 2026
Hours
Certified by TheKey - Senior Home Care • Sep 20, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
4.8
64 reviews
5 stars
60
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1
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1 star
3
- JWJack WalshAug 16, 20265.0Agate Home Care provided an excellent experience from start to finish. Everyone was professional, caring, and attentive, and it was clear that they genuinely cared about providing quality care. Communication was great, and everything was handled smoothly and respectfully. I would definitely recommend Agate Home Care to anyone looking for dependable and compassionate care!
- FHFrancine HollowellJul 26, 20265.0I have only had a positive experience with The Key Homecare.
- BRBarbara RibnerJul 21, 20265.0When my spouse was discharged home on Hospice, I knew I needed help to keep him comfortable. The Key was recommended to me - and every one of their personnel with whom I worked over a four week period was wonderful to work with. I felt comfortable with them in my home, they were well trained and willing to work to position and re-position my spouse as needed, and were dependable. Highly recommend.
- SGStephanie G.Jun 10, 20261.0One caregiver mngr, in particular, was uncaring, unprofessional & more interested in covering herself than the truth! ANGELA W. received my 2 week resignation email on 5/15/26, effective (no more assignments) on 5/29/26 which was more than 2 wks! Yet, I showed interest in an assignment that was supposedly offering btween $18-$20./hr & wud have occurred BEFORE my end DATE (a long time mngr shud know that a caregiver can still request & work within those 2 wks, NOT aftr it ends!I), but I was never offered that shift & ARNETTA (the one in charge of that client) knows she NEVER offered me that shift! I'm sure it's bcuz they didn't want to pay me $19./hr (my request) bcuz they cud find another caregiver to do it for much less. I NEVER CALL OUT OF A SHIFT, ALWAYS GAVE AMPLE NOTICE OF EMERGENCY LEAVES (aout 2 wks or more) & was a definite asset to this agency! Not many can say that for over a yr they took care of clients who loved having them & they never was a "NO SHOW"!! I only took a shift prior to 5/15/26 & ANGELA W. dropped the ball wen she neglected to remove me frm the schedule for any shift AFTR 5/29/26! She didn't!! So on 5/30/26 (one day aftr my resignation was effective), 2 staff members called me accusing me of NOT CLOCKING IN for a shift that started at 2pm! How cud I be in 2 places at once?! No one shud unreasonably be expected to be at a shift wen they no longer even worked with The Key! Angela knew this, but instead of admitting she forgot to remove me frm the schedule, she simply gaslighted me; rudely & continuously kept asking, "did u take the shift"; talking over me & hanging up in my face wen I tried to help her see how ridiculous it was to blame me!! I expected this agency's staff to treat an asset (that I was) much better than this. So, I contacted HR for assistance. Hr was supposed to be launching an investigation, but it's been about 2 wks & I haven't heard a word! Seems like a horrible agency to work with if this is how they will treat valuable caregivers. I know wat I did & wanted to finish strong with the agency I thought I had a good rapport with? They showed me how little they care for their caregivers & how they (some wicked staff members) won't hesitate to cover their butts at someone else's expense! Good Riddens to The Key! #gladIhavetheproof #wontbedistractedbydevils #futile #GodwillJudge 💯✔️
- TATangelia AndersonJun 21, 20235.0Very clean respectful works understand and nice team players
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
Will my long-term care insurance cover home care?
It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers-and we have a free service to help our clients navigate all aspects of the claims process.If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help.
What’s the best home care?
The best home care is provided by reliable, professional caregivers who are trained and backed by home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
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