TheKey - Senior Home Care

Reviews

• SM

  Sonny Mutts-Nicht

  Mar 27, 2025
  5.0
  I first became aware of TheKey a few years ago when a member of my extended family reached out to them for assistance. If all the staff and supervisors are as competent and caring as Nancy and her team, I can whole-heartedly recommend their services. Definitely deserving of a 5 star rating! rr
• AE

  Arland Eliason

  Jan 24, 2025
  5.0
  My family and I have been working with TheKey for over two years now. Prior to that, we had employed another agency to care for our aging grandmother. We find that our care manager, Brian, is well equipped to deal with our family's evolving needs. Furthermore, their caregivers seem to be a better match and equipped to deal with some of the more challenging dynamics associated with dementia. I have recommended them to other friends and colleagues who have also been very satisfied.
• LI

  Leslie Inglis

  Jan 30, 2020
  5.0
  As a busy Realtor, I can rely on Home Care Assistance to properly identify, and screen home care worker(s) to assist my parents in their quality of life, while I am running my business 7 days per week. The owner Dennis Fancy and his staff are very responsive to our family's needs and they have taken considerable time to get to know our healthcare goals and design unique, engaging care plans. Our current home care worker, Talita is amazing and truly cares for my Mom, as if she were her own mother. Thank-you Home Care Assistance! We are looking forward to our partnership continuing, for many years!
• AP

  Anne Poonwassie

  Oct 5, 2019
  5.0
  We are so grateful to Dennis and his loving, competent and experienced team! They deserve 10 stars! We were left without any help from the medical system for weeks, and Dennis and the caregivers managed a very challenging palliative care for our loved one. They treated him with unconditional care and dignity at the most challenging times and all through the extended time of his declining health. Working with Home Care Assistance was not like working with an agency. It was working with a group of skilled and experienced individuals who were on our team 24/7 and who cared about our loved one as much as we did. They went out of their way to make him comfortable, settle him when he was in distress, and ensure that all of his needs were taken care of above and beyond our expectations. They were the ones who did all the tough work on the ground, connected us with resources we needed, and helped us deal with the medical system to secure help that was initially denied. Our loved one passed away peacefully in his own home, thanks to Dennis and his team. We are so honoured to have met each and every one of them.
• HS

  H. Smith

  Jul 17, 2018
  5.0
  We required assistance for our father on short notice. Dennis and his team matched him with an AMAZING care giver who provided professional, kind and compassionate care for him. Her daily visits were a huge boost for him and certainly helped with his recovery. She genuinely cared about him and his well being and I honestly don’t think we could have found a better care giver or service provider. The staff were very accommodating, and communication was fast and reliable. Finding someone to help look after a loved one is challenging, but we were very fortunate to have found Dennis and his team. I highly recommend them to anyone! Thank you for the exceptional care you provided and for the peace of mind it gave our family!!

Frequently Asked Questions About TheKey - Senior Home Care