Pleasant Prairie KinderCare

Reviews

• LV

  Lea Vorpahl

  Jun 15, 2026
  5.0
  We love Kindercare and the entire team! My only complaints ever are staffing concerns, which I can understand. I feel like a family here, though, even when new staff is introduced. I dont know what these teachers make, but if the staffing is due to compensation, as a customer I can say they definitely deserve more! They treat our entire family so well everytime we are in. They keep us well informed for as much as they can. There are harder days and I am very understanding of those circumstances. The teachers my child has had the pleasure of meeting have left a huge impact on us. I was scared at the start to leave her as I was a SAHM and not ready. But brining her here has been incredible. She has learned so much and thoroughly enjoys her time at 'school'. I am so happy we chose Kindercare 💗
• JJ

  Jazia “Jaz” Johnson

  Nov 10, 2025
  2.0
  To my knowledge the center does everything they advertise. I have a rambunctious 4 yr old and the center didn’t have the necessary resources to continue care for him. I had several meetings with the director and teachers to come up with a game plan and although they claimed nothing was working, I am unsure if it was actually done. That’s all cool and I understand but my biggest issue is that when the director agreed to give me a refund it’s taking longer than expected. I know if I owed money to the center it would have to be resolved immediately. I understand the process takes time but when I questioned the director about the situation she pretty much told me she didn’t process it yet. That was about a week ago and still no refund. A full two weeks of me waiting for my refund. If I don’t physically go to the center there’s no communication to resolve the issue. Overall I’m not happy with the service. Although i understand their point with discontinuing care for my son, I do not appreciate the inconvenience on the business side of the situation.
• FF

  Fred

  Jul 23, 2025
  5.0
  As a new parent and new to childcare services, I was terrified of leaving my one and only child in someone else's hands. My son has been with Kindercare since he was 4 months old, and at 2.5 years old, he has progressed exponentially. I cannot attribute this growth enough to his teachers. My son has never really liked drop-offs, but since starting in his new room with Miss Amanda and Miss Maddy, he is actually pushing me out of the door in the morning. They are always excited to see him and in turn, this makes drop-offs so much easier and fun. These two teachers (as many teachers do at Kindercare) came in during this weekend to help organize some new supplies for the room. It just goes to show the selfless attitude the teachers at Kindercare have towards the children. I am always informed promptly if there are any illnesses or accidents, and there are many events held for parents/children to interact together with the staff. As a near 10-year teacher myself, I understand intimately staffing issues in education/childcare industry, and Kindercare is doing its best to handle those with the children's interest and growth at heart. I would absolutely send my next child here along with my son. Thank you, Miss Amanda and Miss Maddy!
• BS

  Brianne Smith

  Jun 2, 2025
  5.0
  As a first time mom sending my child to daycare was by far the hardest thing I’ve ever had to do and I will be honest, the first couple of weeks were rough. However, I did speak with the director about my concerns and she immediately rectified them and since then we have had nothing but an amazing experience. My 7 month old son absolutely adores Ms. Kim and Ms. Shaunice and seeing him light up when he sees them makes my momma heart so happy. They truly do care for him like he’s one of their own and it makes going to work so much easier for me. The other teachers that fill in when his teachers are not there make sure they are doing everything they can to meet and understand his needs and I’m confident that he is always in good hands.

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