31st Street KinderCare

Reviews

• AG

  Aaliyah Grammer

  Nov 25, 2019
  1.0
  Not only did my child go here, I worked here. I left for a reason. I’m so glad I got myself and my son out of here. The infant room and teachers are WONDERFUL.
• AE

  Arielle Embry

  Oct 4, 2017
  1.0
  Pitiful facility. It’s unclean the 1 year old room smells like dirty diapers and urine ALL OF THE TIME I complained to both of the managers at the facility that worked there during the 3 months my child was enrolled & nothing was done basically all they said was that they knew and were looking for new teachers that would take better care . My daughter constantly came home with scratches on her face & no one could ever tell me who did it or even give me a heads up upon picking up my child at the end of the day . I complained to the manager about the toys in the classroom that were filthy. I’m usually very easy going but the filth on top of my child coming home with scratches on her face on 6 different occasions was just too much for me to handle . Mary suggested that my daughter be moved to a different classroom I told her that I was absolutely against that option (why should my child be kicked out & moved to the filthy classroom with the foul odor when she’s the one that’s being scratched in her face weekly) & she understood . I went to pick up my daughter that afternoon & my child had been moved without any notification... completely going against my wishes . That was it for me . Natalie (manager) lacks basic communication skills & seemed completely uninterested in my concerns prior to her moving my daughter responding with “yes uh huh , yea , yea, ok there was no empathy and no real human response to a mom that was concerned about the well being of her child . The only action Natalie was able to take in response to my issue was to go against my wishes in regards to the classroom my daughter would be in . I felt totally disrespected and belittled when I walked in to find out that my daughter had been moved without giving me the respect of a phone call . I simply asked Mary to watch my daughter more closely and actually be able to let me know who and why some child was continuously scratching my child . NOT move her to a classroom that looked like a jail and smelled like a zoo . The floor in the “kitchen “ is black from filth .. the keypad on the “card machine “ was filthy that should have been my first indication that their level of cleanliness was seriously lacking . These facilities should do more to provide clean environments for children so that parents can attend school or work & be confident in the care that their kids are receiving .