Salon Institute - Columbus

Reviews

• BH

  Bridgget Hendrix

  Aug 12, 2026
  5.0
  Kelsey was amazing! This was my daughters first time at a salon she was so nice and made my daughter feel and look amazing for her first year of middle school!
• SE

  Savannah Edwards

  Aug 11, 2026
  5.0
  I’ve had such a great experience at Salon Institute! All of the instructors are seriously so nice and helpful, and they’re always willing to answer questions or help you out when you’re working with a client. The enrollment process was super easy and made getting started really simple. Everyone here is so welcoming, especially when you’re new, and it didn’t take long for me to feel comfortable. The environment is really supportive, and you can tell that everyone genuinely wants you to do well and succeed. I love that there’s always someone looking out for you and willing to help when you need it. I’m really happy I chose Salon Institute and would definitely recommend it to anyone looking into cosmetology school!
• JJ

  Julianna

  Aug 9, 2026
  5.0
  I Went and got a balayage instead of blonde I got a plum burgundy color done and im absolutely obsessed I love it so much its my first vivid hair color and Adrienne was absolutely amazing during the whole process especially since I have thick long hair it was a process but definitely turned out amazing
• HH

  Haley Huffman

  Aug 7, 2026
  5.0
  I have been with the school since October of this past year and am graduating this upcoming week!! I have loved going to school here. They teach us a lot and have some of the most amazing people as instructors who willingly pour into us daily to help us learn more! Salon Institute is a place where we learn, grow, and continue to build more confidence within ourselves and I wouldn’t want to have been anywhere else!!!!
• JS

  Jia Shi

  Jul 11, 2026
  1.0
  I came here knowing it's a school, and the student, Bella, was very sweet and polite throughout the service. However, the instructors here are completely unprofessional!! I asked for layers, a V-shape trim, and a shortened fringe with a reference photo. The first instructor handled my hair roughly, causing pain and even hurting my ear. I was still trying to be nice because I didn’t want to be a picky customer. After the first instructor giving a few brief directions, she walked away and rarely checked in. It just left my hair cut completely differently than the picture I showed to them! Due to their errors, my hair was cut too short with no room to fix. Another instructor, Lori, was called but failed to monitor the process properly AS WELL. When I told the front desk I don’t like it, they offered a second fix but NEVER mentioned any extra fees. During the second fix, Lori became impatient and snapped, "You came through ALL the instructors." They also acted confused by my clear requests, which felt like a microaggression. Out of sheer helplessness, I made a rhetorical comment: "l can even pay extra, but I don't want to leave my hair like this." To my shock, the checkout desk forced me to pay $40, claiming that "I agreed to pay double." I explained that my statement was an expression of deep unhappiness, not a financial agreement. Right after, Lori snapped, "Are you happy with it right now?" When I said “yes I mean it was at least better than the first time, she insultingly responded, "ok then that's what you are paying for." I came in a few times before and I was satisfied with it, but I don’t know what’s going on with them right now?? Are u guys being serious to treat a customer like this???