Strong Memorial Hospital is an exemplary teaching hospital with advanced scientific proficiencies, robust patient care services, and formidable community relations. These qualities and the dedicated staff who support them are precisely what elevate Strong’s reputation.
As a teaching hospital, all of Strong Memorial Hospital’s medical clinicians are clinician scholars with faculty appointments (at the University of Rochester School of Medicine and Dentistry) who supervise residents and participate in the education of residents and students. The result is a learning environment immersed in research, education, community, and innovation—Medicine of the Highest Order.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.