Fort Washington KinderCare

Reviews

• CS

  ciara swinton

  Apr 23, 2025
  1.0
  My daughter attended Kindercare Fort Washington from August 2022 until October 2022 and it was very poorly directed. The staff was seemingly nice, but I had so many issues in just three months of my child being here, from being fed things she was allergic to, to being bitten and it not being reported to me, the last being her being struck in the head with a lung object and the staff not knowing what happened. The mark is on her forehead to this day. The teacher explained how she was overwhelmed and had 10 kids to just her which included special needs children who needed extra care. I took my daughter from the center and we never returned. The director at the time insisted that the teacher was okay and that “accidents happen” but the bluntness of the hit to her head caused a permanent indentation which reflects the lack of supervision.
• DB

  DARCY B.

  Apr 17, 2019
  1.0
  My experience has not been good: I would caution any parent who sends their child there. Look out for warning signs, child behavior changes and advocate for your child (or someone else's) if you see or hear something. My son is a toddler and he started there in the infant program. He was there for roughly 2 months. The infant program and its teachers were phenomenal however my experience changed when he transitioned as he was becoming more active and mobile. My son is a typical boy and is very busy & curious. Since his transition, my son has had scratches (multiple in the diaper area), bruises (2-arm and face) and now a chunk of his hair is missing in the back of his head. I contacted corporate headquarters after I came in to see my child buckled in a chair one day and on top of a bookshelf another day. When he was confined to a chair, the other kids were up walking around/playing but he was not allowed to do so. I was lied to regarding the circumstances of this incident and still to this day have not received an apology from any center staff. Center management's communication can be unreliable, biased, inconsistent and demeaning. The director has been very disrespectful to me when relaying my observations about my child's welfare- this comes after she urges parents to come to her if there are any problems. She does not care about the concerns that are brought to her. The only thing she wants is quiet parents who tell her she's doing a great job OR those she can manipulate into believing any center problems are your doing and/or solely rooted in your child. It is understandable that children in the ages that require daycare are still learning, growing and maturing (will make mistakes or missteps) however the adults are there to ensure their safety, to guide them positively and protect them. I see a lot of 'pushing safety concerns under the rug' and lying about the root of school incidents. even the wording on some of the incident reports have been very shady and accusatory. Corporate level management is GREAT but the trickle down is not there. Not all teachers are bad (infant program staff was wonderful, loving and caring). Bottom line, the staff sticks together and won't tell the truth/be honest if it could effect their colleagues negatively. They know how to clean up their act in case there's an inspection or a site visit so you really would have to be there on the day-to-day to catch the foolishness that's going on. I am in the process of taking my child out. Parents, be vigilant!
• KH

  Kelly H.

  May 10, 2018
  5.0
  I am happy with KinderCare Fort Washington. My husband and I researched/visited several daycare/nursery schools before KinderCare. Once we visited KinderCare we immediately knew this was the place for our daughter. This learning center/school is accredited and offers a vast curriculum. The staff is engaged, professional, respectful, and caring. The Director Ms. Tiffany and Assistant Director Ms. Raynita and teaching staff are always available to answer any questions and are very responsive. The school is clean, beautifully decorated according to the season or holiday, and the children are served meals and snacks. The school opens at 6am and offers additional enrichment programs like music and phonics. KinderCare Fort Washington is a great place for children to learn, grow, and make friends along the way. KinderCare is a nurturing, creative, and stimulating environment. Our daughter started in the 2s class with Ms. Patrice “Ms. Trice” as her teacher, who my daughter loved. Ms. Patrice helped her potty train and set a great foundation. Ms. Patrice also spoke to us when we picked her up and informed us if my daughter had any days that needed improvement or if she needed correction. As hands on parents, my husband and I were delighted that the 2s class provided a daily log of my daughter’s activities, what she ate, how long she napped, and any additional information. As first time parents, this made us feel a part of her journey, even though we were not with her throughout the day. The daily log was also useful in helping us reinforce what she learned. My daughter is now in the 3s class with Ms. Sennie and Ms. Smith as her teachers. My daughter loves Ms. Sennie and Ms. Smith and on Mondays she gets excited to go school to tell Ms. Sennie and Ms. Smith what activities she had over the weekend. Sometimes, my daughter is the first to arrive, and Ms. Sennie is always warm, inviting, and patient, and she engages my daughter immediately when she enters the classroom. The same goes when I pick up my daughter, Ms. Smith is always understanding, engaging, and pleasant. She keeps me informed of my daughter’s day and school events. My daughter’s phonics teacher, Ms. Sandy is energetic and always takes time to inform me of my daughter’s progress and provides handouts for her to practice at home. At 3 years old, my daughter has an immense vocabulary, she speaks clearly, and is able to express herself. She is building a great education as she is exposed to a variety of subjects. KinderCare also provides daily artifacts of my daughter’s work and pictures of her that are proudly displayed on the fridge. We are grateful to Ms. Sennie, Ms. Smith, Ms. Patrice, and Ms. Sandy for the hard work, dedication, compassion, and special care and attention to my daughter’s overall development. We are also grateful to Ms. Tiffany and Ms. Raynita for their organization, who also inform us of our daughter's progress and any issues, and who take special care and call us when our daughter is not feeling well. All the teachers named here and all the staff are greatly appreciated and my daughter is blessed to be a part of this school.
• MJ

  Melanie Jones

  May 9, 2018
  5.0
  As a parent of a newborn baby girl nothing was more important to me then finding great childcare. Not only are these ladies awesome but they make me feel extremely comfortable with leaving my daughter in their care. Ms.Michelle (infant teacher) is a jewel!! She's very loving and caring with my daughter, we look forward to seeing her smiling face in the morning. Ms.Tiffany (director) and Ms.Raynita (assistant director) What a team!!! They are both always available for any of my concerns and questions that I might have. Ms.T is also great to talk to and get a good laugh. They definitely make you feel like part of the family.
• JK

  Jack King

  Aug 2, 2017
  1.0
  Poor service. No one helps an is money hungry after prices are confirmed and changed again. No good! Next.

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