RP
Rachel Priola
Jun 5, 2026
Love this school! My children attended for 4 years and we loved every one of them. We’re so sad to have no more kids attending! The teachers are caring, supportive, while also guiding learning in all aspects. Both my kids were more than ready for Kindergarten after attending Primrose!
LG
Lauren Gibson
Jun 2, 2026
We have had an excellent experience over the last three years at Primrose St. Charles West and I write here with an enthusiastic recommendation. The staff are warm, attentive, and genuinely invested in the well-being and development of my children. The teachers and front office staff take the time to understand each child's specific needs and worked closely with us to ensure those needs are met each day. Our children have always felt welcomed, supported, and valued in the school.
Their communication is a strength. Whenever a concern or issue arises, staff respond quickly, professionally, and with a clear focus on finding a solution that works for us, our kids, and the class. We are informed of even minor changes, for example, the kids had to spend time in a different room for part of the day, and alternatives are offered up whenever possible to ensure we are always comfortable with our children's care. Their proactive approach to communication gives us confidence and peace of mind knowing our child is in great hands.
The Primrose curriculum is truly stellar. They manage to cover a wide range of topics in depth and at an age-appropriate level. The ways in which the children gain hands-on experience with each learning module is impressive and my kids often come home with new 'fun facts' they have learned. Their literacy program had both of my kids reading well before leaving for kindergarten.
Last, one of the things we appreciate most is Primrose's commitment to inclusion. From celebrating holidays from a diverse group of cultures to incorporating lessons on each family's uniqueness into every day classroom discussion, at its core, the school highly values each member of the community and recognizes all the ways that make each child special.
AV
Angelica Velazquez
Feb 24, 2026
We have been part of this daycare family for a little over 2.5 years, and our experience has truly been remarkable from day one. My son is very shy, and watching the teachers adjust their approach to make him feel important, included, and safe has meant everything to us. The big hugs, the sweet acknowledgment comments, and the genuine care they show him daily have made such a huge difference in his confidence and happiness. We’ve seen him grow in so many ways socially, emotionally, and even academically. He is more confident, curious, and eager to engage with other children and teachers, and that is a testament to the incredible environment this daycare provides.
What first drew me in was actually a simple phone call with the owner 2.5 years ago. I had called just to ask about availability, but instead of giving a quick answer and ending the conversation like I had experienced with other daycares, he stayed on the phone and took the time to understand my situation. He was relatable, understanding, and genuinely interested in finding a comfortable, consistent solution for my family. That level of care and intention is rare, and it immediately told me this place was different.
Every teacher my son has had including the directors has been warm, inviting, kind, and incredibly attentive. They go above and beyond to create a nurturing environment where children feel encouraged, supported, and celebrated for who they are. You can feel the positive energy the moment you walk in, and it’s clear the staff truly love what they do. I never worry when I drop him off because I know he is in loving, capable hands who genuinely care about his well-being and growth.
Choosing this daycare was one of the best parenting decisions we’ve made. This isn’t just a daycare it’s a second home where children are valued, celebrated, and given every opportunity to thrive. We are beyond grateful to be part of this wonderful community.
DJ
Dee Dee Jashari
Aug 19, 2025
My son attended the summer camp program 3 days a week, and it just so happened that the days he went, fun field trips were also scheduled. He had so much fun during field trips, but I noticed he didn’t like going to camp when there were no field trips scheduled. He enjoys hanging out with older kids, especially since our neighbor’s kid also attended, but the boys were separated due to the year difference. It would have been nice if there could be exceptions to their age group rules, but I also understand that they have age groups for a reason. Aside from that, I do recommend the program!
EN
Eileen Nolan
Feb 29, 2024
We have loved primrose for our family. We’ve had both our daughter and son enrolled from infant to pre-k. The teachers and leadership staff are very thoughtful and attentive to the students and parents. Gives us peace of mind to know they are learning and growing in a wonderful environment.