Primrose School of St. Charles West

Reviews

• RD

  Roma Daguro

  Mar 3, 2026
  5.0
  We’ve had a wonderful experience at Primrose! When our son was transitioning schools and preparing for kindergarten, the team went above and beyond to make him feel comfortable and confident. That support meant so much to our family during a big change. Our daughter is currently enrolled and is learning so much every day, it’s exciting to watch her grow and develop new skills. The teachers are warm, attentive, and invested in the kids. We also really appreciate how engaged and accessible the directors and owner are. They know the families personally and are always there to greet us with a smile and a friendly face. It genuinely feels like a community here, and we’re so grateful to be a part of it!
• AV

  Angelica Velazquez

  Feb 24, 2026
  5.0
  We have been part of this daycare family for a little over 2.5 years, and our experience has truly been remarkable from day one. My son is very shy, and watching the teachers adjust their approach to make him feel important, included, and safe has meant everything to us. The big hugs, the sweet acknowledgment comments, and the genuine care they show him daily have made such a huge difference in his confidence and happiness. We’ve seen him grow in so many ways socially, emotionally, and even academically. He is more confident, curious, and eager to engage with other children and teachers, and that is a testament to the incredible environment this daycare provides. What first drew me in was actually a simple phone call with the owner 2.5 years ago. I had called just to ask about availability, but instead of giving a quick answer and ending the conversation like I had experienced with other daycares, he stayed on the phone and took the time to understand my situation. He was relatable, understanding, and genuinely interested in finding a comfortable, consistent solution for my family. That level of care and intention is rare, and it immediately told me this place was different. Every teacher my son has had including the directors has been warm, inviting, kind, and incredibly attentive. They go above and beyond to create a nurturing environment where children feel encouraged, supported, and celebrated for who they are. You can feel the positive energy the moment you walk in, and it’s clear the staff truly love what they do. I never worry when I drop him off because I know he is in loving, capable hands who genuinely care about his well-being and growth. Choosing this daycare was one of the best parenting decisions we’ve made. This isn’t just a daycare it’s a second home where children are valued, celebrated, and given every opportunity to thrive. We are beyond grateful to be part of this wonderful community.
• EN

  Eileen Nolan

  Feb 29, 2024
  5.0
  We have loved primrose for our family. We’ve had both our daughter and son enrolled from infant to pre-k. The teachers and leadership staff are very thoughtful and attentive to the students and parents. Gives us peace of mind to know they are learning and growing in a wonderful environment.
• BR

  Brenda Rock

  Feb 16, 2023
  1.0
  If I could, I wouldn't give them a star. When my daughter was there, the teachers were not watching her properly, so she got hurt on the playground. We had to take her to the urgent care to get stiches. They did not offer at all to pay the medical bill. They just asked if she was ok. When I left the facility, I asked them to remove the Facebook photos of my child. They said I gave them permission to post them at the beginning. They refused to remove them. They do everything in their power to not let parents meet or get together. Very toxic environment. I definitely do not recommend them.
• CC

  Christopher Castaneda

  Jul 17, 2020
  5.0
  I have been very happy with the care they have provided for my 2 kids. Owners are open to constructive feedback and the staff is very nice. Very clean facility and a new building.

Frequently Asked Questions About Primrose School of St. Charles West