Scripps Ranch KinderCare

Reviews

• MK

  Mikel Kitchen

  Nov 28, 2018
  5.0
  My son has been going to this daycare for almost a year (since he was 2.5 months old) and I couldn't be happier! The staff is super friendly and my son loves all his teachers! They regularly send home pictures and I love whenever we get new artwork! He has learned so much going here, including a few words in baby sign language, which has really helped with communication. I routinely tell people how lucky I am to have found a great daycare and highly recommend it!
• CB

  Corey Lyn Brubaker

  Dec 8, 2016
  1.0
  My family has always been a Kindercare family. My son started off at San Carlos Kindercare (which was the most amazing center) and then moved to Scripps ranch a year and a few months ago. The teachers at Scripps ranch are spectacular. The preschool teachers specifically are one of a kind, genuine teachers. I give the center a lot of credit for my sons development. Unfortunately with the good, there comes the bad. 1. There have been four directors in a year. My issue with this is that there was never communication with the parents. The first conversation and introduction I had with the newest center director was weeks into her role and our first conversation was about them bumping up our weekly cost 2. The price changed on us two times in the year we were at the center, with very little heads up. Its a pricey center already but every three months, you also pay a seasonal registration fee which again is never communicated. One time I paid $250, another I paid $187.20 and didn't even know about it until I saw it on my account and asked the director why there was a "field trip" fee on my account for a preschooler I never approved to leave the school. She told me that its just the coding they put in the system. 3. My son has a late birthday that runs mid September. Apparently the cut off is September 1 to transition from preschool to prek in the new year. I understood their policies. Until my son started getting bored of learning the same things. I asked three different teachers about moving him to prek and got three different answers. They didn't seem to be on the same wavelength or have my sons best interest in mind. 4. The school was getting ready to have people come in so they could gain accreditation in October. The director stopped when I picked my son up and asked me if it were at all possible for me to not bring him to school the next day because they were having the inspection and didn't want him running around the classroom.... I pay over $1000 for him to attend and work full time- no, I can't just take off work. I called corporate because of the situation and they were completely unprofessional with handling the situation and no one could understand why I was upset. This was our last straw. Also, when we put in our notice that we were leaving the center, the director did not once talk to me about us leaving. When I picked my son up the day after emailing her our 30 day notice, she ignored me in the hallway and didn't even say goodbye to him on his last day. I don't ever want him feeling that way again. After the complete lack of communication, professionalism and overall disrespect we have decided to leave the center. Our son was starting to hate going to school and his passion for education was gone. Again, this had nothing to do with the teaching staff but everything to do with management. Since our son transitioned to a new school, the change is unreal. He is so happy. They are communicating with us and the staff is wonderful. On his first day as soon as we walked out of his school he goes "I love it here mom." I would never tell another parent what decision to make for their child but what I can say is to follow your gut feeling. Your child's happiness and well-being should not only be your first priority but also the priority of the school.. I personally wouldn't recommend this Kindercare location to anyone and would hope that the teachers there can get hired by a better company because they sincerely deserve it.

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