Discovery Isle Preschool

Reviews

• EG

  Erin Guerra

  5 days ago
  1.0
  If you’re looking for a safe, clean environment, competent administration, structured learning, and stability with trusted adults, then do NOT send your child to Discovery Isle in Murrieta. To be fair, there are some truly exceptional teachers here—Ms. Blake, Ms. Cathy, and Ms. Tina genuinely care about the children and made a positive impact on our family. Unfortunately, the overall quality of the school declined significantly during the 2.5 years my children were enrolled. While there were numerous concerns, the two biggest issues were safety and administration. Safety Concerns * The cameras mounted in each classroom appear operational but are actually nonfunctional. I understood from the beginning they were not intended as a live feed for parents, but I was under the impression that they recorded incidents for later review if concerns arose. I was disappointed to learn that was not the case. * The playground is not privately enclosed, making it visible from the parking lot. Any weirdo or creep on the street can observe the children at play. * Classroom windows have no curtains or coverings, leaving little opportunity to reduce visibility from outside during an emergency. * During a recent (~April 2026) threat that was reportedly made against Discovery Isle locations, administration chose to notify parents by email rather than through an immediate mass text alert. In a situation involving a potential safety threat, I expected a faster and more direct method of communication. Administrative Concerns * School communications—including emails, text messages, and newsletters—frequently contained spelling and grammatical errors. While this may seem minor, it reflected a lack of attention to detail from the leadership team. * If your childcare expenses are supplemented through a third-party program (ours was through the military), carefully review your invoices. On multiple occasions we had to follow up because credits were not applied correctly. This resulted in thousands LOST due to the credits not being applied and too much time lapsed for us to receive those funds. * Communication with administration was consistently frustrating. Phone calls and emails often went unanswered, leaving in-person conversations as the only reliable option. But in person conversations are not a viable option, given that administration will fabricate communications or imply that they never happened. (Pro tip: get EVERYTHING in writing with them. Even the things that don’t seem important) * In our experience, administration appeared to form lasting opinions about children based on isolated incidents. Once a child was labeled as having “behavioral issues,” it often felt as though every interaction was viewed through that lens. We received frequent calls describing incidents that seemed exaggerated compared to what classroom teachers reported. * When we attempted to discuss concerns directly, we often felt dismissed rather than heard. Conversations felt one-sided, with little willingness to consider parent feedback or collaborate on solutions. Ultimately, these ongoing issues led us to enroll our children elsewhere. The difference has been remarkable. Since changing schools, we’ve seen significant improvements in our children’s happiness, confidence, learning, and overall development. The supposed “behavioral problems” have all ceased to exist, demonstrating the importance of who you entrust your children with. Every family’s experience may be different, but based on ours, I cannot recommend Discovery Isle in Murrieta. I encourage parents to thoroughly research their options, ask detailed questions about safety procedures and administrative practices, and trust their instincts when choosing a school for their children.
• LW

  Lola Williams

  Jun 17, 2025
  1.0
  I have a strong discontent regarding the manner in which the administration handles enrollment. I placed my daughter on the waitlist while I was six months pregnant, and now, as my daughter approaches her second birthday this month, I have yet to receive any updates via phone call. I contacted Melissa back in February, and she assured me that she would reach out in a couple of weeks. Now that we are in June, I have received no communication, and I find their lack of communication to be unacceptable.
• DD

  Darian

  Oct 1, 2015
  1.0
  There is a woman here who is completely vile and nasty to anyone who looks to be under the age of 18. I understand kids can be doing wrongful things but she was completely out of line, rude. Wouldn't let anyone finish a sentence and threatened us. My mother is NOT sending my siblings back here and won't ever recommend this place to anyone. I can't imagine how they treat children if they can't treat an adult with the same respect they were treated with.

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