Hidden Valley KinderCare

Reviews

• DD

  David Denman

  Mar 25, 2026
  5.0
  We’ve had our daughter at KinderCare for over two years now and honestly couldn’t be happier. She has learned so much and has made some really great friends along the way. The staff genuinely cares about the kids and it shows. We were so excited when they recently added soccer to the mix, and she absolutely loves it. If you’re looking for a place where your child will thrive and actually look forward to going every day, KinderCare is it!​​​​​​​​​​​​​​​​
• MR

  Melissa Rocco

  Aug 29, 2023
  1.0
  I never do reviews but I feel this one it's important and make aware other parents , My son was transferred from another facility with excitement to go school , he never cry always Happy to go to school best experience at the Chino hills facility he attended for 7 months, he enjoyed every day and 2 incidents reports but any from bad behavior everything changed when we got switched to this facility, my son was fine for 3 days and after I started noticing he was crying at drop off at pick up time he will cry as well , behavior changed, stared collecting reports for little things , I spoke to director and let them know I was trying to get to the bottom of it concerned for his behavior , I was aware of possibilities of autism she seems to understand professionally spoken with me from accidents but after 10 reports in a short period i stared noticing they where not my son's fault and some were from not enough supervision on his class so I try to speak with director again but her assistant was next to her she couldn't control her self she was so rude unprofessional speaking to me and expressing her self bad about my son and speaking on behalf of other parents like my son was a danger kid , next day i walked in to pick up my son and he was crying and the teacher was resisting him in the middle of her legs like that was gonna come him down , teachers and helpers dont welcome kids friendly they look like they do need the job but dont enjoy what they do . Another day My son bottle wasn't in place so I was looking for it but director told me if I see it I'll have it wash and put water on it , coming back from weekend I saw the bottle thankfully I opened and it was dirt in it if I didn't check I'm sure my son will drink it and that's the day I didn't leave my son, took him back home work from home and I give the 2 weeks notice , I didn't care to waist my money it was full time charge lost money but and never have him back , director called me and ask me about 2 weeks notice I explained how unhappy and what happened was enough, she apologized for her stuff members , 2 weeks later I went to pick up his stuff ,my son was having a panic attack thinking I was gonna drop him off , I can said he have PTSD from this facility every time we pass by he cry , sadly he cant talk to tell me what they did to him.
• MM

  mrsgoyen08

  Feb 13, 2023
  5.0
  They dont just babysit they actually teach the kids preschool.
• NW

  Nancy Won

  Mar 31, 2017
  1.0
  If there is 0 Star option, I will choose 0 star. My three kids all are in this Kinder Care branch more than 5 years. Two years ago, they are perfect school. However, in these two years, after they changed the boss, most of teachers change to lowest lever's teacher. Food is ugly. School is very dirty. The kids always sick for a long time. The kids can not be in this bad environment.

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