Pinnacle Ai is an all-in-one CRM and growth platform for small and local businesses — from Nashville, for Main Street. Missed-call text-back, a unified inbox for texts, email, and social DMs, appointment booking, sales pipelines, invoicing and payments, review management, email and SMS marketing, websites and funnels, and AI that answers new leads in seconds. Every plan includes real people: 1-on-1 Zoom onboarding in your first week and 24/7 live chat & Zoom support. Trained virtual assistants from $160/mo. One flat price from $297/mo, no contracts, unlimited users and contacts, cancel anytime.
$297 a month. Everything a small business needs to capture, nurture, and close: CRM, unified inbox, missed-call text-back, appointment booking, sales pipelines, payments, reviews, websites and funnels. A real person sets it up with you in two 1-on-1 Zoom calls in your first week.
$397 a month. Everything in Core, plus more of the automation that runs while you are on a job site — follow-up that works nights and weekends, Text-2-Pay, review and referral campaigns, and AI that answers new leads in seconds.
$497 a month. Everything in Growth, plus the full AI Employee set — Conversation AI, Voice AI, Content AI, Reviews AI, Workflow AI and AI Studio — for owners who want the platform doing more of the work.
From $160 a month. Trained virtual assistants take the busywork — inbox, follow-up, data entry, scheduling — off your plate. People, not just software.
Reviews
5.0
19 reviews
5 stars
19
4 stars0
3 stars0
2 stars0
1 star0
RD
Rita Desnoyers
Nov 19, 2024
5.0
Pinnacle AI has been so helpful to me. Someone is always available with answering questions. It’s definitely a sophisticated platform for the serious business person.
KP
Katherine Polsinelli
Nov 9, 2024
5.0
I have tested out and worked with several CRMs even the big all in one and I have to say that Pinnacle AI has them all beat! Not only is the platform easy to use, easy to get to, the more important part….their setup and support staff are amazing!! This is hands down the best CRM I have ever used.
AS
Angelique Stidhum
Apr 5, 2023
5.0
This has been, hands down, the BEST experience I've had with a CRM and marketing machine. This is TRULY ALL-IN-ONE and the level of SUPPORT is unmatched. I was a hard core Kartra user AND affiliate (in combination with many other tools) before finding Pinnacle, now I will never look for another solution. It's all in one place and there are uses for this I never even considered. If you want to truly and fully automate & optimize your business, you found it.. and you get all the bells and whistles. If you're tired of being penalized by rising costs as your business grows... THIS IS IT! Anyone can use this and it's always reliable & at a flat fee.... means it's always affordable. LOVE THAT. It was a no brainer when I signed up a year ago. Now it's non negotiable!
TH
Tanner Hawk
Mar 23, 2023
5.0
Pinnacle AI has been a great addition to our business and helped us get rid of multiple other software that we were using due to all of the capabilities that are built right in! The support team is also great at responding and resolving issues quickly.
MM
Marc McIntosh
Feb 5, 2023
5.0
Pinnacle Ai has a great platform for managing my business and my contacts.
Pinnacle Ai is an all-in-one growth platform for small and local businesses: CRM, unified inbox, email and SMS marketing, sales pipelines, appointment booking, payments, reviews, websites, and AI — one platform, one login, one flat price.
What does it cost?
Three flat plans: Core at $297/mo, Growth at $397/mo, and Pro at $497/mo. No contracts, unlimited users and contacts, cancel anytime. Usage is separate and small — roughly $10 ≈ 10,000 emails or 1,000 texts.
Do I have to set it up myself?
No. A real person sets it up with you in two 1-on-1 Zoom calls in your first week, plus 24/7 live chat & Zoom support after that.
Will you move my data over for me?
No — and we won't pretend otherwise. We don't move your data for you; we walk you through every step of doing it. Most switchers are fully moved in within their first week.
What happens when the AI can't handle something?
The AI never gets the last word. A reply stops the robot and hands the conversation to a human.
Is there a contract?
No contracts. Unlimited users and contacts. Cancel anytime.
Can I get help with the day-to-day work?
Yes. Trained virtual assistants take the busywork from $160 a month.
Who is it for?
Small and local businesses — home services, clinics, salons, contractors, agencies, and anyone on Main Street running too many apps. From Nashville, for Main Street.
What are the main services offered by Pinnacle Ai?
Pinnacle Ai offers all-in-one CRM solutions including virtual assistant services, CRM and contact management, automated messaging, social media integration, appointment booking, sales pipeline management, and more to help small businesses and entrepreneurs scale.
What are the standard business hours for Pinnacle Ai?
Pinnacle Ai operates Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is Pinnacle Ai open during holidays?
Pinnacle Ai is closed on specified holidays such as November 28, 2025; December 24-26, 2025; January 1, 2026; May 25, 2026; September 7, 2026; November 27, 2026; and December 24-25, 2026.
Does Pinnacle Ai require proof of COVID-19 vaccination?
No, Pinnacle Ai does not require proof of COVID-19 vaccination to access their services.
How can customers contact Pinnacle Ai for support or inquiries?
Customers can contact Pinnacle Ai via phone at +1 931-277-6334, email at info@getpinnacle.ai, or through WhatsApp messaging at https://wa.me/+19312776334.
What online platforms does Pinnacle Ai use for social media and updates?
Pinnacle Ai is active on Facebook, Instagram (@getpinnacleai), Twitter (@getpinnacleai), TikTok, LinkedIn, and YouTube for social media and company updates.
Where is Pinnacle Ai located and how can I find them?
Pinnacle Ai is located at 1 Broadway, Nashville, TN 37203, USA. You can easily find their location using the what3words address: https://what3words.com/groups.faded.seat.
Are there dining options near Pinnacle Ai?
Yes, nearby dining options include White Castle and Church's Chicken, which are convenient for grabbing a quick meal before or after your visit.
What automotive-related businesses are close to Pinnacle Ai?
Near Pinnacle Ai, there are multiple automotive businesses such as Nashville Subaru Parts Department, Genesis of Downtown Nashville, Downtown Hyundai Subaru, and Beaman Toyota, offering parts, sales, and repair services for customers in the area.
Are there fitness or beauty services near Pinnacle Ai that customers can visit?
Yes, QNTM Fit Life gym and Salon Icon beauty salon are nearby, providing fitness and beauty services that customers might enjoy around their Pinnacle Ai visit.
Brand Certified Facts from Pinnacle Ai
This information is certified by Pinnacle Ai and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 23, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
