Preferred (formerly Business System Solutions) is your Grand Rapids IT Services and IT Support Team. For almost 30 years, the nerds at Preferred have provided business IT services and technology support for large and small organizations throughout West Michigan, including Grand Rapids, Grand Haven, Muskegon, Wyoming and even areas of the state such as Kalamazoo and Lansing.
With additional locations in Chicago and Tinley Park, Preferred is eager to do what we do love: solve your technology problems with a servant heart, empathy, and responsiveness.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.