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The UPS Store

3.9
(476 reviews)

Business Details

72-11 Austin St, Forest Hills, NY
11375, United States
(718) 793-1800

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3867 in Forest Hills offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between 71st Continental Ave And Ascan Ave.

Details

  • DeliveryNot available
  • Curbside pickupAvailable
  • [Free/Paid] wi-fiAvailable
  • Onsite servicesAvailable

Location

The UPS Store
72-11 Austin St, Forest Hills, NY
11375, United States

Hours

Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 5:00 PM
Sunday10:00 AM - 5:00 PM
9/7/20269:00 AM - 7:00 PM
10/12/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Products & Services

2 lists · 79 items

Explore offerings from The UPS Store on 72-11 Austin St in Forest Hills, with popular printing products, printing services, mailbox services, and small business services available at this location.

Product Services

74 items

Printing Products

Flyers
Brochures
Presentations and Manuals
Newsletters
Business Cards
Letterhead
Postcards
Posters
Banners
Invitations
Menus
Calendars

Printing Services

Mobile Printing
Full Service Digital Printing
Binding
Laminating
Stapling
Wide Format Printing
Collating
Folding
24-Hour Access
Color and Black & White Printing and Copying

Mailbox Services

Package Acceptance
Package Receipt Notification
Mail Forwarding
Call-in MailCheck

Small Business Services

Fax Services, Send and Receive
Printed Marketing & Business Materials
Graphic Design
Direct Mail Solutions
House Account Program
Vendor Referral Program
Computer Rental
Internet Access

Mailing Services

Stamps & Metered Mail
Priority Mail®
Express Mail®
Parcel Post®
First Class Mail®
Global Express Guaranteed®
Delivery Confirmation™
Signature Confirmation®
Certified Mail™ with Return Receipt
Every Door Direct Mail Retail™

Shipping Services

UPS Next Day Air® Early
UPS Next Day Air®
UPS Next Day Air Saver®
UPS 2nd Day Air A.M.®
UPS 2nd Day Air®
UPS 3 Day Select®
UPS Ground
UPS International
UPS My Choice(SM)

Packing Services

Custom Packaging
Packaging Boxes & Supplies
Electronics Packaging
Pack & Ship Guarantee
Luggage Box
Packaging Peanuts Recycling
Moving Boxes & Supplies

Freight

Total Shipping
Ground Freight
Custom Crating
Air Freight
International Air and Ocean Freight

Additional Products and Services

Office Products and Supplies
Notary Services
Passport/ID Photo Services
Rubber Stamps
Money Transfers
Shredding
Live Scan/Digital Fingerprinting/Fingerprinting
Se Habla Espanol
Time-Saving Kiosk

Programs

5 items

Programs

Freight Program
EGSR
Shredding
EDV
Spanish

Reviews

3.9
476 reviews
5 stars
328
4 stars
16
3 stars
13
2 stars
11
1 star
108
  • TS
    Taraneh Sabouri
    4 days ago
    1.0
    Extremely rude and unpleasant staff. If you read the reviews about this Amazon return drop off location, you’ll see that others have shared similar opinions. The customer service is unacceptable, and the way people are treated is disappointing. If you can avoid going here, I strongly recommend doing so.
  • SK
    Shrey Kundra
    Sep 26, 2026
    5.0
    Hands down, the best UPS store in the area - very friendly and efficient staff!
  • NM
    Niamh McDonnell
    Sep 4, 2026
    1.0
    Worst customer experience I’ve ever encountered, honestly. They refused to work with me to allow *my mother* to pick up a package on my behalf — they said because my mom doesn’t have the same last name as me, they could not give it to her, even though she had the tracking number and receipt. What? My mom kept her maiden name 40 years and we’ve literally never had this kind of issue before. Extended no offer to help me verify my identify and confirm that I’m permitting my mother to pick it up. When I asked to speak to the manager he said no. Straight up told me “She doesn’t have the same last name. I’m just doing my job. I don’t care.” The irony is that I had this package sent to this store because the original one was lost/stolen when I ordered it to my place. I thought having it sent here would be alleviating issues, not creating more ones. Glad no one at this store is capable of problem-solving any issue whatsoever.
  • JJ
    Jay
    Sep 2, 2026
    5.0
    Helpful staff. Always quick. A stark contrast to the USPS in Forest hills.
  • AF
    Anne Fontus
    Aug 17, 2026
    1.0
    They are extorting in here. 6 dollars to print is a little crazy

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

Brand Certified Facts from The UPS Store

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