FedEx Office Print & Ship Center

Reviews

• KG

  Keely Garber

  1 day ago
  1.0
  Went in for a passport picture they messed up had to request it be redone the manager was insanely rude. Completely botched the picture a second time no apology worst customer experience. Now my application is delayed and I have a mess to fix no apology just ridiculous.
• CB

  Constance Boxer

  May 13, 2026
  5.0
  Kevin the driver for Fed Ex at the Ladue crossing store, Clayton MO had just arrived. It was after pickup time and the pick up receipt was for next day. He saw I was disappointed and was so kind in taking my 2 day package. He didn’t have to go out of his way but he did. Kevin was very empathetic period. He did not know the package was a replacement iPad for my 97 year old mother in law who could not get her iPad to work. The iPad is her news, info, games and she missed it so much. Kevin didn’t know what was in the package … he was just was an all around good guy. Thank you Fed Ex for your sincerely caring team members!!
• SG

  Susan Goldenberg

  May 8, 2026
  1.0
  I went to drop off a package and the person at the counter never looked up, never said hello, never said a word. She went through the motions of adhering the label and threw the box on a table behind her. I asked to see the box so I could determine if the label was put in the proper place and she ignored me. After three times of asking to see the box, she went and picked up the box and threw it on the counter and I told her this was a customer service job and she had no customer service skills. She could not have been ruder and I told her so. The manager came over and instead of asking what the issue was or how he could resolve the problem, he immediately defended her and said you do not speak to my employee that way. Obviously there is no proper training, There are no requirements or focus on customer service. I will never go back. You shouldn’t be in a job that is customer facing if you can’t be kind to customers. A simple hello would have been nice.
• DD

  Dylan

  Apr 30, 2026
  3.0
  I have a perfectly fine experience here as long as I am not dealing with the older woman who wears a mask over her mouth but not her nose. She's very rude. Just be warned.
• AN

  Aris Nguyen

  Apr 22, 2026
  1.0
  Very very bad customer service. It was early and the line was not long but the employee (Beth) was very slow. It took her at least 15-20 mins per customer (very unusual). She was also very unprofessional in talking bad things about other customers to the customer she was serving. Her attitude was very condescending and entitled. I would never go back here ever again!

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