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United States Postal Service

2.2
(334 reviews)

Business Details

500 W Chestnut Expy, Springfield, MO
65801, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 500 W Chestnut Expy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
500 W Chestnut Expy, Springfield, MO
65801, United States

Hours

Monday7:30 AM - 5:30 PM
Tuesday7:30 AM - 5:30 PM
Wednesday7:30 AM - 5:30 PM
Thursday7:30 AM - 5:30 PM
Friday7:30 AM - 5:30 PM
Saturday9:00 AM - 2:00 PM
SundayClosed

Reviews

2.2
334 reviews
5 stars
83
4 stars
12
3 stars
6
2 stars
18
1 star
215
  • AT
    Annie Tomsik
    5 days ago
    2.0
    There is one nice lady teller. But the day I needed to ask a question about service, her supervisor came out and bit my head off. She apparently can hear our conversation in the back. She was afraid the non existing line would come in and I was taking to long asking questions.
  • RH
    Road Trip Hero:AdventureHermit
    6 days ago
    5.0
    We are not local. I realize many of these poor reviews are due to the passport process. For someone just needed to use the basic Mehl services. The staff was incredibly friendly and helpful. We had to get in line twice and they were a joy to work with each time.
  • BB
    Bruce
    Apr 28, 2026
    1.0
    First time in this location and first worst service we had from the person at the counter. I'm sure not everyone who works here like her or him (not sure), but as a customer here at first and won't come back again. This is a government facility and we asked a citizen get a bad service. Great country.
  • CS
    Christopher Standley
    Apr 21, 2026
    5.0
    My wife and i went just to change addresses....i gave my wife my ID and Social...they wouldn't except it, i had to physically be there
  • JG
    Jameson Giratos
    Apr 16, 2026
    1.0
    I came here on Wednesday April 15th (tax deadline) and they said nobody could do passports due to it being the deadline day…thats maybe understandable. She said come back tomorrow and we can “definitely do it then”. Ok, came back today, walk in, maybe 3 people doing other things not needing assistance. Go up to the counter and request passport services: “oh we are not doing those at all this week”. Got it… don’t come here for passport services.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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