The UPS Store

Reviews

• DP

  Dana Perkins

  Sep 6, 2026
  1.0
  Our church will never use this place again. The new owner in Sikeston has a pompous disposition and treats his customers like crap. We were doing business at this place before he was born🙄 ...he has a lot to learn about customer service. He's ridiculous and don't know how to run a business except for in the ground.
• ON

  Olivia Nash

  Aug 3, 2026
  1.0
  I have been a long time customer at this location. Customer service had always been exquisite under previous ownership. I went out of my way to support this local business anytime I needed to print or ship something. Recently under new ownership, I paid $100 to have children’s clothing overnighted to me while traveling. The package did not make it. When I called corporate, they informed me that someone at the Sikeston location marked the package as having hazardous materials inside causing the packaging to be mislabeled and then unable to ship on time. Corporate also told me to reach out to the Sikeston store for help. I called the store the next day and they were absolutely no help. They told me that corporate was wrong, the issue was not their fault and there was nothing they could do even though they took my money not even 24 hours before. The gentlemen who I believe is the store manager told me he was unable to give me a refund and that this was not his problem. Not only am I out $100 for the overnight shipping that didn’t ship, I am also out the cost of the children’s clothing since where I shipped them to I am no longer at and unable to return the merchandise. I am so disappointed by the lack of customer service and how the gentleman was determined to prove to me this was not his problem. They have lost my business for life.
• KH

  Kimberly Hurley

  May 24, 2026
  5.0
  Absolutely the most helpful, friendly, & absolute best experience trying to get a label to ship a package. Ethan, sorry wish I would have gotten ur last name, sorry to have confused us both, guess we both done some learning! Thanks for being so nice and helpful, and joking around with me, that to me is what customer service is all about, laughter is such good medicine!!! 10 stars!
• MP

  Moses Porterfield

  Aug 27, 2025
  2.0
  Hours of operation online are not correct. This is one of the closest UPS stores to us and is almost an hour drive. I was in town and needed to drop something only to find a sign on the door about being short staffed this week and they are only open from 8am -12pm!!! I would expect UPS to have a better plan for things like this.
• LL

  Liza Lofton

  Nov 8, 2015
  5.0
  Hats off to the team at the UPS Store. They are true professionals and they do excellent work. They did a proof and printed 75 obituaries in less than 6 hours of receiving all the information. It was a true blessing to my family and I!!

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