The UPS Store

Reviews

• DR

  Damian Hernandez Ramos

  Jun 20, 2026
  5.0
  The guy in the shop was very friendly, he even offered to help me with a heavy package
• CH

  Charisse Hawthorne

  Jun 17, 2026
  5.0
  Fast and friendly
• LT

  linda toliver

  Jun 10, 2026
  4.0
  Easy to drop package off
• HH

  Hehehheheheheh Hop

  Jun 3, 2026
  5.0
  Very pleasant associate/ ☺️
• CM

  Cortney Mcgee

  May 21, 2026
  1.0
  Very disappointed with the customer service at this UPS store. I called to simply check if my package had arrived and gave multiple forms of information — my phone number, my name, and my boyfriend’s name — and was repeatedly told nothing was in the system. As a customer who paid money to ship an important package, of course I became concerned and frustrated thinking my package was lost. Instead of showing understanding or professionalism, the owner became rude and dismissive. The moment I explained that the package had been sent directly to their store to be held, suddenly they were able to locate it. The way the situation was handled was completely unprofessional. To make matters worse, when my boyfriend went to pick up the package, the owner was also rude to him for absolutely no reason. Customers deserve respect, especially when they are already stressed about a package issue. Owning a business means knowing how to communicate with people respectfully, and unfortunately that was completely lacking here. I would not recommend this location based on the poor customer service alone.

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