Citadel Security USA is a client-focused security company that is dedicated to excellent service through integrity, core values and community. We strive to retain highly qualified and trained personnel that demonstrate a professional demeanor and will hold themselves accountable to the highest degree of integrity. Citadel understands that we are a representation of our client. Thus, we will competently exhibit ourselves in a positive and friendly manner with respect for all persons and the diversity of our communities. Citadel Security will ensure the well-being of our clients’ interests by maintaining a safe and secure environment.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.