United States Postal Service

Reviews

• JJ

  Janet

  3 days ago
  5.0
  So helpful!!!
• BD

  Breanna Drummond

  6 days ago
  1.0
  Extremely rude brown haired lady, tried to explain my situation and I don’t understand why it shows a package was delivered to a location when I clearly had the package in my hand. She told me to re ship I would have to pay for shipping again… not sure how it is my fault that it shows it was delivered somewhere it was not? It should have shown that package was returned to sender. I was trying to make understanding of it and she rudely said did you just hear what I said. That is not how you talk to customers!!! I work in customer service and that was absolutely insane to me. She even had the audacity to click a smiley face on the customer satisfaction on the screen before I could do anything. She was borderline arguing with me for no reason when I was trying to come to an understanding, hateful look on her face as well. Do better!
• KT

  Kushal Thakkar

  Jul 31, 2026
  5.0
  Kamran is the best, they are very helpful and they answer very calmly. God bless them!!
• DE

  Dustin Ebaugh

  Jul 1, 2026
  2.0
  Our letter carrier has not been honest on several occasions. They claimed they attempted to deliver a package and left us a note. There was a 45 minute window between the times I checked the mailbox. First, it was empty and then our mail and you “missed you” notice appeared. During that time we were sitting in our front room with the front door open, and the screen door closed. No one knocked, rang the doorbell or even stepped on our property during that time. So how did the letter carrier miss us? She didn’t. She lied. Again. On multiple occasions, we have received a notice that an outgoing package was picked up from our porch when it was still sitting there, forcing me to deliver it to the post office myself. I don’t think they should offer a free service picking up packages and then not show up and then lie about it. Our litter carrier has a difficult relationship with the truth. I went to the post office to claim the registered letter that we “missed”. The only lady working the counter had no interest in helping me whatsoever. She summoned a supervisor, who is actually quite helpful. I can see why he is the supervisor. He met me with empathy and assured me that this was not the policy of the US Postal Service. He also said that he would speak with the letter carrier regarding our situation. So far, so good. Nothing has come up since, but it’s only been a few weeks. I hope that there are no issues going forward.
• KF

  Kimberly Flanner

  Jun 3, 2026
  5.0
  Kristal and Kelly are always super nice and very helpful. We have had at least a year of our postal delivery person, who refuses to deliver our entire neighborhood of mail (I’m not kidding). Long story short, I have gotten to know Kristal pretty well, since I have to drive to get my packages… and who doesn’t order everything online these days, so you can imagine how annoying this is. Kristal is always helpful and finally came up with a solution for us! It took some teamwork, including Bridget, but I am so thankful to hopefully see some light at the end of the tunnel! Our entire neighborhood is so thankful!!! Problems can happen, but when solutions happen- those should be recognized! Thank you!!!

Frequently Asked Questions About United States Postal Service