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United States Postal Service

1.5
(252 reviews)

Business Details

7420 Troost Ave, Kansas City, MO
64131, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7420 Troost Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7420 Troost Ave, Kansas City, MO
64131, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday8:30 AM - 12:30 PM
SundayClosed

Reviews

1.5
252 reviews
5 stars
20
4 stars
5
3 stars
13
2 stars
10
1 star
204
  • LK
    Lauren Keith
    5 days ago
    1.0
    This afternoon there was only one person who could get stamps and mail parcels, but they were on break. Not sure what the person working at the window is doing. Had to wait until the main person could came back. Just go to the other post office in Waldo, such a waste of time.
  • BJ
    Brenda Jackson
    Apr 28, 2026
    1.0
    Been waiting a month for mailbox key and still to no avail haven't received it yet states it may take up to 3 months cause person covers lots of properties maybe they need to hire extra ppl.
  • TT
    Tyesha Thurman
    Apr 8, 2026
    1.0
    Mailman threatened to shoot man dog. I walked past him with my dog on a leash and my godson on my hip my dog wasn’t even paying attention to him. I called the customer care and the lady said if the carrier feels threatened they can do so but we were walking past him not even giving him attention he threatened to shoot him. I’ll understand if my dog was acting aggressive, but he wasn’t.
  • TS
    Tink Schrock
    Apr 4, 2026
    1.0
    This is the absolute WORST Post Office I've been to in the entire KCMO Metro area! The staff are rude and not helpful at all! My apartment that I live in right now the whole complex is male is supposed to be being held at the post office and they weren't holding everybody's mail they kept trying to send it out and put it in the post office box which is by the postman and by the post office supposed to be unsecured because somebody was stealing or mail and so they deemed the boxes unsecured and you're supposed to get up at the post office but they weren't holding it there they were doing nothing with it at all I'm guessing they were destroying people's mail away because they weren't holding it and they weren't putting it in the mailboxes... I had two months worth of electric bills that did not show up, numerous other pieces of mail and packages that I was waiting for that never showed up, not to mention bank cards that never showed up! If you're able to I would stay away from this freaking so-called post office as best as you can
  • DM
    Deborah Mabry
    Apr 4, 2026
    1.0
    Went to mail tax return. Stood in line for 10 minutes. Fifth in line. The one clerk finally came to the window to help first person in line. I thought finally help. No he only came to get her information again. This took another 2-3 minutes. Return only to tell customer carrier still had her package on his truck even though the carrier had it as being at the station. After helping this customer the next customer advances to mail his package. Clerk told customer that he was unable to sale stamps until 4:30 Post Office closed at 5. Only excepting mail that was ready to go. Unbelievable!!! I should have listened to my 8 year old great granddaughter when we walked in. She assessed the situation perfectly. She said, "Granny this is going to take a long time."

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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Certified May 17, 2026Yext Knowledge Graph
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