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USPS self-service kiosk
Brand Certified

United States Postal Service

1.5
(261 reviews)

Business Details

7420 Troost Ave, Kansas City, MO
64131, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7420 Troost Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7420 Troost Ave, Kansas City, MO
64131, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday8:30 AM - 12:30 PM
SundayClosed

Products & Services

1 list · 27 items

Explore offerings from United States Postal Service on 7420 Troost Ave in Kansas City, with popular services available at this location.

USPS Services

27 items

Services

BIOIPPB
BRMACCTBAL
BRMNEW
BURIALFLAGS
BUSINESS
CALLREFERRAL
CARRIER
CARRIERCALLREFERRAL
DELIVERYUNIT
DUCKSTAMPS
FACTERMINALTYPERSS
GREETINGCARDS
GXG
LASTCOLLECTION
LBRORETAIL
LOBBY
MONEYORDERSDOM
MONEYORDERSINQ
PICKUPACCOUNTABLE
PICKUPHOLDMAIL
PICKUPNOTICELEFT
PMI
POBACCESS
POBDELIVERY
POBOXONLINE
RTLMKTGTERMINALTYPERSS
WINDOWSSERVICE

Reviews

1.5
261 reviews
5 stars
22
4 stars
5
3 stars
13
2 stars
10
1 star
211
  • TT
    Travel Train Transform
    1 day ago
    1.0
    Recently moved around the area. Came here to get my keys. Clerk told me they were short staff. Only two employees work on getting keys and it’s a 6-8 week turn around. I’ve moved around KC and I have NEVER had to wait for my keys for this long. Filled out a form to have my mail delivered here. Every time I go here it’s a line wrapped outside the waiting area. Should be an efficient service but it’s always a 30 minute wait. Only one clerk at the counter. They always claim to be hiring but there’s never more than one person working at the counter.
  • EM
    Evan Morrison
    1 day ago
    1.0
    It’s honestly confusing and a little alarming how unhelpful this USPS location is. I came here to pick up my package for the second day in a row. On the first day, I was told it was out for delivery and would be delivered to my apartment. Later that day, I received a USPS notification saying the package was being held at the post office “at the customer’s request,” which I never made. So I came back the next day to pick it up, only to be told it was somehow out for delivery again. None of this makes any sense, and no one could provide a clear explanation. To make matters worse, there was no one at the counter when I arrived. I waited about five minutes before an employee finally came out, and when they did, they greeted me with an attitude instead of offering any help. If you have another USPS location available, I’d recommend avoiding this one.
  • IR
    Ivory Robinson41
    Jun 29, 2026
    5.0
    Tera That works at the window was very helpful and went above and beyond her duty to help me get a package sent off Her kindness was appreciated
  • JH
    Jordan Haase
    Jun 17, 2026
    1.0
    Nobody knows what they’re doing. They have people sitting there waiting when there’s multiple people waiting in line. I asked for a little bit of tape after waiting 10 minutes in line and they said they don’t provide tape and I would have to pay for a couple pieces to tape my label on. This location needs to shut down immediately and Everyone fired
  • JJ
    Jackson
    Jun 8, 2026
    1.0
    Lady who answers the phone is extremely rude and her energy rubbed off on me seeing as every little thing I said she managed to have a smart remark. Hire people who WANT to work and who CAN do their job. Thanks !

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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