Brand Certified
United States Postal Service
1.6(273 reviews)
Certified by United States Postal Service • Aug 30, 2026
Business Details
7420 Troost Ave, Kansas City, MO
64131, United States
Certified by United States Postal Service • Aug 30, 2026
(800) 275-8777
Certified by United States Postal Service • Aug 30, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Aug 30, 2026
About
Certified by United States Postal Service • Aug 30, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7420 Troost Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Aug 30, 2026
Hours
Certified by United States Postal Service • Aug 30, 2026
Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday8:30 AM - 12:30 PM
SundayClosed
Products & Services
1 list · 27 items
Explore offerings from United States Postal Service on 7420 Troost Ave in Kansas City, with popular services available at this location.
Reviews
1.6
273 reviews
5 stars
26
4 stars
5
3 stars
14
2 stars
11
1 star
217
- PCPatrick ClineAug 26, 20265.0Sometimes I have to wait a while to pick up packages, but I must say the customer service here is expectational. Really nice and helpful clerks every time.
- PYPreston YoungAug 22, 20265.0Look yall do not appreciate how hard they are working here, this has been my post office for 2 years and I have never had an issue that they couldn't handle. Sometimes it can get backed up but they do not have alot of people working here, only time you are gonna have a bad experience is if you are rude or not willing to explain your situation
- KKKANE!!Aug 14, 20261.0I've never had an issue with usps before. Our mail packages get delivered and everything has been fine. Until today. I was supposed to get a package delivered. This was on olive st, the mailman walks halfway up the street, just two houses down from mine and then turns away after looking around and leaves, without delivering to my house or any of the other several houses left on the block that this mailman still had not been to. It's disappointing, especially when the reason he couldn't deliver was officially excused as animal interference. There was no such thing.
- LWLisa WellsAug 12, 20261.0This place is horrible. Moved in to my place beginning of May. Had to request keys to my mailbox due to last tenant not turning in the key. They told me about 6 week wait for them to rekey the box. I filled out the request for my mail to be held so I can come to the post office and pick it up. They refuse to hold the mail and keep delivering it to a box I cannot access. Asked the mail carrier not to deliver to the box and either leave at the post office or possibly slide under my door across from the mailbox. No, he keeps stuffing it in the box knowing I have no access to it. I have visited the office several times in the past few months, and the employees have no idea when I will get a key and why my mail is not being held until the box is fixed.I am beyond frustrated at this point 3 months after my initial request. I believe the next step is just escalating this on up to the Post Master General, because no one at this location can seem to make sure I can actually receive my mail.
- YWYazzy WhiteJul 30, 20261.0I’ve tried giving this post office some grace but, I’ve been waiting since OCTOBER OF 2026 to get my key to my mailbox. At this point this whole post office needs to close down or have NEW MANAGEMENT because them not answering the phone plus not having my key ready and plus other stuff, if I could give them ZERO stars I would. This is ridiculous.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 7420 Troost Ave offer?
This Post Office provides mail sending and package shipping, money orders, PO boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and includes passport photo services by appointment.
Do I need an appointment for passport services?
Appointments are required for most passport services through the online scheduler, with limited walk-in hours at select locations.
What are the operating hours of this Post Office?
Open Monday to Friday from 8:30 AM to 5:00 PM and Saturday from 8:30 AM to 12:30 PM; closed on Sundays.
Can I rent a PO Box at this Post Office and how?
Yes, you can reserve PO Boxes online or in person with two forms of ID; visit USPS website to start the process.
Does this location offer 24/7 access to PO Boxes?
Most locations offer 24/7 lobby access to PO Boxes, but hours may vary; please check this specific Post Office for details.
Where can I find nearby postal services to the United States Postal Service at 7420 Troost Ave?
Nearby postal options include USPS Collection Point, Post Office-Kansas City train station, and Post Office South Troost for freight and cargo services.
How can nearby transit stations help me access this Post Office?
Post Office-Kansas City, a nearby train station, can facilitate easier access to your postal visits via public transit.
What nearby places can I visit before or after using the Post Office services?
You might enjoy visiting nearby spots like Cafe 75 for southern food, Little Explorers Play Room for kids, or Troost Gardens art gallery.
Are there any nearby automotive or beauty services near the Post Office at 7420 Troost Ave?
Nearby services include Kins Tires and Wheels for automotive needs, La'Chi Hair and Braiding Salon, and Prestige Beauty Salon for beauty treatments.
Brand Certified Facts from United States Postal Service
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