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Brand Certified

United States Postal Service

2.4
(153 reviews)

Business Details

30 W Pershing Rd, Kansas City, MO
64108, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 30 W Pershing Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
30 W Pershing Rd, Kansas City, MO
64108, United States

Hours

Monday7:30 AM - 6:00 PM
Tuesday7:30 AM - 6:00 PM
Wednesday7:30 AM - 6:00 PM
Thursday7:30 AM - 6:00 PM
Friday7:30 AM - 6:00 PM
Saturday8:30 AM - 3:30 PM
SundayClosed

Reviews

2.4
153 reviews
5 stars
37
4 stars
13
3 stars
7
2 stars
11
1 star
85
  • DB
    David B
    Apr 25, 2026
    5.0
    Can get busy especially as they're open until 6pm during the week. They deal with a ton of people who are just awful and always willing to help. Best post office staff in KC hands down!
  • LS
    Lorianne Smart
    Apr 13, 2026
    1.0
    You can call, but they literally will not let you speak to a person, so when you have a question that is not answered by their voice options, you cannot get any help. This is very poor service and a shame!
  • MZ
    Michelle Zander
    Apr 7, 2026
    1.0
    Wow! What a cluster! You know what these hours are not correct at all maps took me to the wrong entrance and this is just an administrative offices. I have no idea how to get into the male part even though it says USPS customer parking out front which isn't really out front. It's just a circle drive
  • KD
    KJ Drums
    Mar 31, 2026
    1.0
    It has become a running joke for my partner and I how bad the service is here.
  • GM
    Gurneet Matharoo
    Mar 4, 2026
    1.0
    If I could leave a negative review, I would. I took my son to get his passport started 3/4/2026 afternoon. The attitude from both the front desk staff and the passport processing agent was terrible. When I first arrived, I was told they do not take walk-ins at all. I pulled up the website and reviews saying they would take walk-ins. Later, when the passport agent came out, she said they do take walk-ins but that people with appointments would be seen first and she will not take me as a walk in. The inconsistency and the way it was communicated were frustrating, and both staff members were very rude. Customer service here was extremely disappointing. I did not feel respected as a customer and will not be returning. This unfortunately is where our tax money goes…

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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