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Zee's Salon

4.5
(285 reviews)

Business Details

121 Duke Of Gloucester St, Roanoke, VA
24014, United States
(540) 345-7737

About

Hair Salon

Location

Zee's Salon
121 Duke Of Gloucester St, Roanoke, VA
24014, United States

Reviews

4.5
285 reviews
5 stars
240
4 stars
11
3 stars
3
2 stars
8
1 star
23
  • SR
    Sherry Riggins
    4 days ago
    5.0
    John is amazing love him I’ve gotten my hair done by the same person for 20 years she moved I was nervous but he made me feel so comfortable he did a awesome job can’t wait to see him again in 6 weeks
  • LM
    Linda Moore
    Aug 13, 2026
    5.0
    An incredible salon…with awesome stylist who work together to make your time the best ever!
  • PB
    Parker Brown
    Aug 11, 2026
    5.0
    The build is always nice and welcoming, never once had an issue with appointments. John has never once let us down, he is a fantastic hairstylist. We have been a client family for 10years
  • AA
    Alyssa Ann
    Aug 10, 2026
    5.0
    Tana has been doing my hair for about 6+ years now. She is probably the only person I trust with my hair at this point! I came in after trying to go blonde from box dyed brown (I was uneducated in hair) and she made my hair dreams come true! She’s always taking whatever new ideas for my hair, and makes them come out perfect! Recently we went from platinum back to my natural, then added a little red to it. She got my hair from thin back to thick, and healthy, and always answers any questions I have to better my hair care. I’m truthfully so thankful for this salon, but more importantly her. This salon also creates such a healthy and loving environment. Whether it was coming in fresh off night shift and napping while my hair processed or middle of a Thursday it doesn’t matter, every single person there makes you feel cared for. I recommend anyone I know to go to Zee’s when they are looking for a new stylist, because all around it is the best. I’m more confident than ever walking out of that salon everytime, and it always helps that everyone there will compliment my hair as I come out! I love Zee, and Tana. I can never say enough good things!
  • JW
    Jennifer Wilson
    Aug 10, 2026
    1.0
    It is unfortunate and heartbreaking that I am writing this review\. I was a client of Zee’s for 15 years\. On July 24th, I had an appointment and paid a deposit for my stylist to order hair extensions\. My installation was scheduled for August 7th at 11:00 a\.m\. On the evening of August 6th, my stylist texted me that my extensions had not arrived\. When I asked why, I was told by both my stylist and the “owner”/manager that there was an issue at the factory\. I was then told they would arrive by noon Saturday\. Saturday came, and I heard nothing\. I reached out myself, only to learn they had, once again, not arrived\. I began asking what the backup plan was and why, during the approximately two weeks since I paid my deposit, no one had noticed there was a problem or contacted me sooner\. My stylist told me she had a lot going on and that my questions were taking time away from her family\. As a longtime client simply trying to find out what happened to an order I had paid for, I found that incredibly upsetting\. When I contacted the “owner”/manager, part of her response was: “What would you like to do about it? We don’t have hair to put in your head yet\. I wish this factory issue was in my control, but it’s not\. I’m happy to refund your deposit\. That’s not gonna get hair in your head though\. Let me know if you have any ideas\.” I felt developing a Plan B for a service the salon had scheduled should not have been my responsibility\. My stylist later mentioned that my extensions had been overnighted, which made me question the explanation about a factory issue\. I told the “owner”/manager I was beginning to wonder if the extensions simply had not been ordered when they were supposed to be\. I was assured that was not what happened\. So I did my own research\. I located the company representative/distributor through which the products are purchased and contacted them myself\. According to the information I received, there was NO factory issue causing the delay\. I was told my extensions were ordered on August 7th—the actual day of my scheduled installation appointment\. That is what upset me the most\. Mistakes happen\. Had someone simply said, “We forgot to order your hair\. We are sorry, and here is how we are going to fix it,” I would have been disappointed and annoyed, but I could have respected the honesty\. Instead, I feel I was repeatedly given an explanation that did not match the information I later obtained myself\. The extensions eventually arrived at Zee’s\. Because my trust had been damaged, I asked if I could purchase the hair and take it elsewhere for installation\. They refused\. I also learned Zee’s was charging me approximately $150 more for the exact same brand/hair than I was quoted elsewhere\. I wish I had researched and compared pricing beforehand\. What makes this especially painful is that I wasn’t simply an occasional client\. I had been a client for 15 years and considered these people friends\. The “owner”/manager herself referred to me as a friend\. She attended my wedding, watched my child grow up, and our conversations over the years went far beyond hair\. I asked for an apology\. I received silence\. I even offered to resolve this privately and move on if they would allow me to purchase the extensions and have them installed elsewhere\. They still refused\. I will acknowledge my own part: as this continued and I felt I wasn’t getting truthful answers, I became frustrated, and some of my messages were not as nice as they could have been\. I own that\. But I had paid a deposit, had an appointment scheduled, and the explanations I was receiving were not adding up\. I have retained the texts, screenshots, dates, and other documentation related to this experience\. After 15 years of loyalty, I never imagined writing this review\. Forgetting to place an order would have been forgivable to me\. The lack of honesty, the way my questions were handled, and ultimately receiving no apology are what ended a 15\-year relationship with this salon\. What a disappointment

Frequently Asked Questions About Zee's Salon

Where is Zee's Salon located?

Zee's Salon is located at 121 Duke Of Gloucester St, Roanoke, VA 24014, USA.

What type of services does Zee's Salon provide?

Zee's Salon is a hair salon offering various hair care and styling services.

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