PR at Partners - Bristow

Reviews

• HC

  Hope Campbell

  6 days ago
  1.0
  I hate having to leave a negative review because everyone I interacted with was kind, accommodating, and genuinely seemed to want to help. Unfortunately, my experience ended with my hair being severely damaged. I booked a consultation before my appointment because the health of my hair was my number one priority. I explained that I had spent years growing out healthy hair and specifically expressed my concerns about using bleach. At my initial appointment, none of the color took. I walked out looking exactly the same as when I came in. I was told it could be corrected in a week or two. The next day, I called because I had an important event coming up and couldn’t wait. The salon was very understanding and brought me in after closing the following day, which I truly appreciated. During the correction, I was told my hair would need to be bleached but that it would remain healthy because the bleach being used was very gentle. Instead of the all-over color I originally requested, I received a balayage. While it wasn’t what I had asked for, I was happy enough with the overall appearance at first because it looked much better than before. However, once I styled my hair myself, I realized the balayage was very patchy in places, with harsh, abrupt transitions from light to dark. After my first wash at home using professional salon products, I immediately noticed something was wrong. My hair felt extremely dry, tangled, and almost gummy. I had to use three times the amount of conditioner just to get a comb through it. My mid-lengths and ends became incredibly frizzy, and no amount of heat styling or product could smooth them out. I tried to live with it for weeks, hoping it would improve. It never did. I travel to Florida multiple times a year, so I’m no stranger to humidity, but during my most recent trip my hair became completely unmanageable. Within minutes of styling it, it would turn into a frizzy, tangled mess. It was honestly embarrassing and left me feeling incredibly self-conscious. When I returned home, I went to another stylist for a second opinion. I was told my hair had sustained severe damage. I now have orange and brown hair that I can’t afford to correct, and my options are either spending thousands of dollars on extensions or cutting off years of growth. This was my first salon visit in over two years, and I trusted that my hair would be cared for. Instead, I left with hair that I no longer recognize. As a woman, it’s heartbreaking. I truly wish I had never stepped into the salon because I would do anything to have my healthy hair back. I don’t write reviews like this lightly, but I hope my experience encourages better communication, realistic expectations, and above all, greater care for the long-term health of clients’ hair.
• NR

  Ni’Cole Redwood

  Apr 3, 2026
  1.0
  admin is so rude just like everyone says
• AK

  April Kaplan

  Jul 7, 2020
  5.0
  Great service. Professional stylist, knowledgeable and caring. Beautiful hair cut
• SG

  Susan Gilman

  Apr 12, 2019
  5.0
  Great hair salon! Nicki France is, hands down, the BEST hair stylist ever and her assistant Jordan Alicia is simply amazing. Love these women and this place!!
• QB

  Queen Bee1

  Feb 18, 2019
  5.0
  Great staff, very satisfied with the way my hair looks! Thanks Katie🙂 Nice atmosphere, the staff keeps the floors clean, restrooms are always well taken care of. Looking for a New place to get your hair cut, styled, colored etc, try PR Partners 💇🏼‍♀️💆🏼‍♀️👍

Frequently Asked Questions About PR at Partners - Bristow