Your Spa Experience - Your Way At Hand & Stone Massage and Facial Spa, you can expect a tranquil, relaxing and comfortable environment throughout your spa session. All rooms have individual sound and lighting controls with the highest quality heated tables, covered in clean crisp linens and a plush blanket. You can always communicate any requests or concerns to your Massage Therapist or Esthetician during your treatment. Your level of comfort is our top priority. Reservations Reservations are recommended to secure your preferred date and time of treatment. This can be done by phone or online. Hand & Stone Massage and Facial Spa also welcomes walk-ins and offers same day appointments. Remember, our location is open 7 days a week.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.