SEPHORA

Reviews

• HR

  Hanna Ramirez

  1 day ago
  5.0
  Excellent customer service from Arrens. I’ll come back definitely.
• DM

  Deja Monique

  Sep 16, 2026
  5.0
  Came in today for some new foundation, setting powder and bronzer and met Lina ! Lina was a great help, I told her what I was looking for and she suggested me some products that we tried and we found the perfect combo ! I’m happy to have met her she was patient and persistent on us choosing the best products that suited my skin type, shade and overall needs for this fall !
• MM

  Mary

  Aug 30, 2026
  1.0
  I want to start by saying that the employee who helped me find the right shade for my exchange was very kind, helpful, and patient. I really appreciated her assistance. Unfortunately, my experience with the manager was completely different. I explained that I recently had a baby and had been dealing with a medical situation that prevented me from coming in sooner exchange for a lighter color. Despite explaining my circumstances, I felt that the manager showed very little understanding or compassion and simply did not seem to care. I understand that Sephora has return policies, but I was disappointed by the lack of empathy, especially given the circumstances. I wasn’t asking for special treatment without reason. I was simply explaining why I was unable to come sooner and hoping there could be some consideration. I would rather shop at another location where the customer service feels more welcoming.
• SS

  Stephania S

  Aug 22, 2026
  5.0
  I needed help picking out my BOJ tint shade and Jackie was very helpful and kind. She helped match the product to my skin tone. Thank you again Jackie.
• EC

  Enlightmint Consultation

  Aug 18, 2026
  5.0
  JACKIE SAVED MY LIFE to attend the most boring finance bro dinner ever - thank you girl so much (ps i was the baddest thing thing)

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