Erica is the gal to see. I had a great consultation with her, and she listened to me, she delivered exactly what I was hoping for. This was my first time getting any type of treatment done, I just wanted a cuter pout, and did she deliver! She made my lips look very natural. Thank you Erica!
AM
Amber Myszka
Oct 7, 2026
I would not recommend this practice based on my experience with CoolSculpting and the way the resulting complications have been handled.
I had CoolSculpting performed on my banana rolls and outer thighs/hips, which left me with significant dents and contour irregularities in my hips. Later, they attempted to correct the issue with Kybella and filler. Unfortunately, that worsened the problem and I still have visible and palpable lumps and uneven areas on my hips. I am now being advised that properly correcting the resulting contour will likely require surgical intervention.
While they did reimburse me for the original procedure, which I acknowledge and appreciate, that reimbursement does not resolve the physical damage or the significant cost of correcting it. What has been particularly frustrating is the practice's characterization of why I did not return for additional follow-up.
When I reached out inquiring about how they planned to address the cost of correction, their response to me stated that I “ultimately chose not to return” for a follow-up appointment. That is entirely incorrect. We are a military family and were required to reolcate on new orders. I did not decide that we simply didn't want to come back. Because I have relocated, I am essentially being told that they are willing to continue offering non-surgical options at their practice, but they will not accept financial responsibility if I need surgical correction elsewhere. That leaves me in the position of potentially spending thousands of additional dollars to surgically correct a problem that began with the treatment I received here.
I understand that cosmetic procedures carry risks, and I understand that no provider can guarantee a particular aesthetic outcome. What I do expect, however, is accountability when a treatment results in a significant problem.
The fact that the original procedure was reimbursed does not make the problem go away. I have not worn a swimsuit since this happened because of the discomfort I feel with the way my hips look.
I am leaving this review because prospective patients deserve to know more than just whether a practice is pleasant during the initial consult. They should also know how complications are handled when the outcome is not what they expected—and whether they may ultimately be left responsible for the cost of fixing the problem.
AF
Ashley Fairbanks
Oct 2, 2026
This is the best enhancement center! The front desk staff is so knowledgeable and caring. I’ve received nothing but the best services from Erica and know I’m in great hands with her!
KS
Krissy Sprinkles
Sep 23, 2026
Excellent service, professional. Morgan explains things in laymen terms, is gentle and efficient! The staff is always kind, courteous and welcoming!
Boise Image is very professional, clean, kind and prompt! Everyone makes you feel welcomed. Dr. Morgann does an exceptional job and cares about you. She takes her time to listen to your needs and makes sure you are always pleased. Number one place!