Ferro Salon

Reviews

• MK

  Maliha Khan

  Oct 2, 2026
  5.0
  I had a great experience with Ileana. This was my first time at Ferro Salon and I needed a braided updo for an event. She did a fantastic job and was very friendly and helpful. I highly recommend her and this salon!
• WS

  Winnie Stachelberg

  Oct 2, 2026
  5.0
  As always, Alex P listened and then worked his hair magic. Ferro Salon is fun, professional and on-time!
• EA

  Elle Anderson

  Sep 11, 2026
  1.0
  Today i went to Ferro salon to get an express keratin and hand tired wefts installed in my hair. Before my express keratin i was not consulted about any risks involved with the service. I was always under the impression that it would smooth my hair and cut down blow dry time, which i said to my stylist, Linda, and the manager, who works the front desk. Linda started the process and saturated my hair with the keratin, I’m not sure what brand it was but it was in a red and black bottle. After she straightened my hair, and washed out the keratin, I IMMEDIATELY noticed my hair looked extremely yellow and dark. (I am a bright blonde and have been getting highlights for years), anyone with blonde hair especially knows that orangey, yellow blonde is the enemy. I expressed my concern to her and she replies with “oh yeah, that happens sometimes”…. I try to understand and wait until it’s fully dried to judge. But as my hair got dryer, i realized that my hair had extreme dryness, discoloration, brittleness, and breakage.. and smelled as if something was on fire. I immediately asked to speak with a manager. She also replied with “this happens sometimes”… I do NOT understand why nobody would inform their client on the risks involved with this process. I had been there for nearly 4 hours at this point, i was told it would take 2. I asked her please just put my extensions in so that we can cover this up and make it look as good as it possibly can. Then i am told that they can NOT put in my simple, hand tied extensions, because they do not have the proper “beads”. In all of my years of having extensions I’ve never been told this before. I also am extremely disappointed that not only have i taken off work to be here, paid $20 parking garage fee, wasted a good 6 hours of life, turns out the whole point of the appointment which was to GET MY EXTENSIONS PUT IN, could not be done. Which i was told at the last minute. This was supposed to be a top rated salon in Washington DC. But the lack of professionalism, honesty, and competence was shown today. I feel embarrassed of my hair, i feel scared that i will need to cut it all off, i feel like i will not be able to trust anyone else after going through something truly traumatic. My hair feels like hay, and it smells as if something was on fire. Even after going home and using the conditioner they gave me. LASTLY, the manager of the salon offers me a shampoo, conditioner and a 4 time use hair mask in which i gladly accept, and THEN, proceeds to say i owe them $340, and that it was at a discounted rate. I don’t think ive ever felt more appalled and shocked a persons lack of intelligence and compassion. I hope there are consequences for what these people did to me and how they treated me. I now will have to take off more time from work, most likely chop off my hair, and deal with the shame and embarrassment of how i look. Thank you for nothing. I’ve included a photo of what my hair looked like after i got home from this appointment. Mistakes happen, i know. But this is something that i believe could have and should have been avoided and dealt with properly and it would have been if i was in the hands of professionals.
• RS

  Rosa Somoza

  Sep 5, 2026
  5.0
  I have been coming to Ferro Salon for years to see Illeana, and I cannot recommend her enough! She does an absolutely amazing job with both my color and cuts—I get compliments on my hair all the time. The entire staff is always incredibly friendly, professional, and welcoming. Every single visit here has been a fantastic experience. If you’re looking for a salon that consistently delivers perfection, this is it!
• TL

  Tina Leone

  Sep 2, 2026
  5.0
  Ferro Salon is truly top-notch! The exceptional customer service is evident the moment you walk through the door, and I couldn’t be happier with how my finished style turned out. Everyone was so kind, attentive, and welcoming, and the salon has such a lovely atmosphere. Thank you, Ferro Salon, for such a wonderful experience!