Our beautiful state-of-the-art medical spa is located inside of the Watercourt complex in Westlake Village. We offer a vast array of the latest laser technologies, injectables, skincare treatments, aesthetician services, facials, and antiaging therapies. Our medical director Mirela Cernaianu M.D. oversees the safety and wellness of all of our patients prior to their first visit, while our master injector and laser specialist performs all of our aesthetic treatments. The Hera approach integrates advanced aesthetic treatments with a scientific understanding of skin health and aging.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.