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The Ritz-Carlton Spa, Lake Tahoe

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About

SpaDay SpaMassage Spa
Enveloped by towering pines and adorned in rich wood, The Ritz-Carlton Spa, Lake Tahoe offers a place of renewal and connection amid the resort’s breathtaking grounds. Signature experiences reflect the surroundings including a foot ritual to decompress after a day of skiing and a massage using stones from Lake Tahoe. Natural healers available as enhancements, including CBD oils and Collagen masks, reap nourishing benefits to both the skin and mind. The sprawling resort spa features 17 treatment rooms, relaxation areas warmed by fireplaces, a dry-heat lodge and a eucalyptus steam room. The heated outdoor lap pool looks out over the slopes; a beautiful scene in both summer and winter.

Location

The Ritz-Carlton Spa, Lake Tahoe
The Ritz-Carlton, Lake Tahoe, 13031 Ritz Carlton Highlands Ct, Truckee, CA
96161, United States

Hours

Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 6:00 PM
Friday10:00 AM - 6:00 PM
Saturday10:00 AM - 6:00 PM
Sunday10:00 AM - 6:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.