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The Loft Salon and Spa

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About

Beauty SalonSpaHair SalonMassage TherapyHair Removal Service
Welcome to The Loft Salon & Spa, where we are dedicated to Keeping The Westside Beautiful. - The Loft is a Certified Green Circle Salon. Which means we properly recycle 95% of all waste. Including your hair, foils, and excess hair color! We offer hair styling, cuts, color, esthetic facials, massage & waxing in an upscale, luxurious setting. We use high quality sustainable hair-care from Davines and Cult & King, skincare from Hydropeptide, as well as a variety of other products by leading companies. The inside of The Loft may look a little different each time you visit. That’s because our hair styling studio doubles as a rotating art gallery featuring new and local artists every month!

Location

The Loft Salon and Spa
402 Ingalls St #8, Santa Cruz, CA
95060, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 6:00 PM
Friday10:00 AM - 6:00 PM
Saturday10:00 AM - 6:00 PM
Sunday10:00 AM - 5:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.