Welcome to Desuar Santa Cruz Spa at the Courtyard by Marriott. Where coastal calm meets modern luxury. We’re excited to expand into Santa Cruz, taking over the former Spa Nalini space and transforming it into a signature Desuar experience. Whether you’re stopping in for a quick escape or a full day of self-care, our spa is your new destination for restoration, renewal, and refined relaxation.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.