MAC Cosmetics

Reviews

• PS

  Poornimaa De Silva

  May 10, 2026
  1.0
  Today I walked in to the Mac outlet in valley fair mall , and there was a promotion 30% for all the lipsticks also a makeup bag free for all the purchase of 90 usd and I purchased for two bills and they gave only one pouch , I asked why not for the other bill about the free make up pouch , the lady who was there was dam rude and said only one for one person, but the promotion was for more than 90 usd u get a one pouch and two separate bills buy two people just because we both walked in together they said only one and very rude , she said I don’t make the rules here and that’s it , customer care is so bad , Mac should not recruit dirty staff which spoiling the band reputation.
• MF

  Makenna Frickey

  Feb 9, 2026
  5.0
  Victoria was super helpful. Helped me sample concealers and pick out lip liner and setting spray.
• AN

  Atira Nair

  Dec 19, 2025
  1.0
  This place has genuinely one of the rudest employees I have ever encountered. At checkout, she told me to put down my email and phone number and I politely just said “oh i don’t want to sign up for anything” and she proceeded to give me a dirty look said “okaaay” in the most rude tone of voice, acting as if I was saying something crazy? Throughout my entire interaction with her, she was incredibly rude on multiple occasions, getting weird when I asked questions and just overall a heinous vibe. If I wasn’t there for a specific christmas gift I would’ve left without buying anything. Both me and my mom were shocked at her attitude because we were being incredibly polite and nice to her despite her behavior so there was no reason for her to behave as she did the entire time. She had dark hair and was working 12/18 in the evening.
• FH

  Florence H

  Dec 3, 2025
  1.0
  I’ve only encountered one nice person here. The rest of them are really rude, looking you up and down, judging, rolling their eyes, and helping the people in line OUT OF ORDER. Why did I have to wait for two rounds of checkouts before helping me with my return? Just because it’s a return? These ppl need to do better. Save yourself and go to literally any. other. mac store
• TL

  Trang Le

  Nov 29, 2025
  5.0
  Kind Employees at this store helped everyone stay calm to the best of their ability and ushered us to safety during an active shooting. So thankful for the team here for their professional conduct during such a stressful situation.

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